We’d like to kindly remind everyone that when events are taking place in the Museum Conference and Learning Centre, colleagues should use the green gate for access, rather than passing through the Centre, unless you have specific access requirements.
Thank you for your support and understanding.
Working at height refers to any situation where, without safety measures, a person could fall from a distance which could result in personal injury.
Ladders and step ladders are not banned by “health & safety”, they can provide sensible and practical options for low-risk, short duration tasks as long as a few simple rules are followed.
Following these simple rules helps ensure safe ladder use for low-risk, short-duration tasks.
Join us after work for a spooky evening with a screening of the classic Halloween film Beetlejuice! Hosted by the Health & Wellbeing group, this fun event is open to all colleagues, family, and friends.
We’ll provide a range of snacks to keep you going through the frights, and there will be a card-only bottle bar offering soft drinks, bottled beer, and more.
To reserve your spot, simply email [email protected].
Don’t miss out on this exciting Halloween treat – we look forward to seeing you there!
We are hosting the Black Country History Conference on behalf of the Black Country Society, on Saturday 9 November from 10am. A total of 10 tickets have been reserved for colleagues, should they wish to attend.
See the full programme. If you would like to attend, please contact [email protected].
Following some feedback about safety on the car park off Tipton Road, please can all colleagues remember that drop offs must be made inside the car park after the barriers. This is particularly important in the morning as deliveries and other vehicles also need to access the Museum by the brown gates.
Any cars or taxis dropping off must be instructed to do this inside the barriers, and not on the slip road or in the cobbled area by the pedestrian gate.
The exit barrier will be open before 10am so that any car or taxi dropping off colleagues can safely turn and leave easily. If for any reason the barrier is closed, you are responsible for making sure your chaperone has exited the car park by holding your colleague pass against the black box on the right of the exit barrier.
Dear colleagues – it was wonderful to celebrate all that we have achieved together at the Bostin’ Bash this month. That was particularly timely as, with a sold-out Peaky Blinders Night, Halloween Nights, major filming activity and our rich programme of Christmas events coming quickly, we can be so busy preparing to delight our visitors that we need to remember and recognise the effort that goes into our busiest time of the year in the summer.
It’s also important to celebrate that effort in a summer when attracting visitors has proved to be more challenging than hoped for attractions across the UK. You’ll already know we have been no different than many other attractions in confronting these headwinds. Accordingly, while we welcomed 98,678 visitors across July and August, that was down 15% against 2023 and the budget we set ourselves. Challenging attendance means working together on Our Bostin’ Promise will be more important than ever to ensure visitors continue to choose us for their valuable free time.
However, it’s right to observe that whereas many destinations are down on a baseline of 2019, we continue to welcome more visitors than pre-covid, a result of the tremendous growth of our Museum that we rightly celebrated at the colleague party.
It’s also testament to your work that our visitor feedback metrics remain superb, reflected in the accreditation of VisitEngland Quality Assured Visitor Attraction in July. Our overall quality score is 93%, which is our highest score to date and means we will be nominated for a Gold Accolade. We’ve also just heard that we’re finalists in the West Midlands Tourism Awards 2025 for Large Visitor Attraction of the Year.
Thank you again then for your fantastic work this summer. Although attendance has not been what we wanted, the quality of the offer absolutely is. Our visitors, stakeholders and partners recognise this, which is a great platform for what will be a busy autumn and winter ahead.
