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  • Colleague Consultative Forum nominations

    Colleague Consultative Forum nominations

    We are pleased to confirm the appointment of the following Colleague Representatives;

    • Lisa Bate (Salaried Constituency)
    • Lisa Evans (Enterprise Constituency)
    • Karen Griffiths (Volunteers Constituency)

    Please refer to this document to identify which constituency you fall under.

    The next CCF meeting is on Wednesday 4 September 2024. You can contact your representatives via [email protected]

    As a reminder, vacancies still remain in the following constituencies;

    • Cleaning & Recycling x 1
    • Casuals x 1
    • Volunteers x 1

    The above vacancies will remain open and should a nomination be received, we will recommence the nomination process.
    If you would like to be considered as a CCF Representative, you will need a colleague from the same constituency as you to propose your nomination and the name of another colleague, again within the same constituency, who seconds the nomination. To put yourself forward, please complete and return a nomination form to the People & Culture team (based at Canalside office) either by hand, deposited in the black post box outside the People & Culture office, or via email to [email protected].

  • John H Hughes (1943-2024)

    John H Hughes (1943-2024)

    With sadness, yesterday we received news John Hughes passed away last week aged 81.

    Some of you will remember John was the Chair of the Board for nine years (2006-2015) having joined the Board in 2004. John was committed to the Museum and the positive impact of its cause, and dearly loved the company of Black Country folk. John was central to modernising and strengthening the Board of Trustees, and further professionalising our organisation. He also helped to navigate and find the sweet spot of simultaneously being a successful museum, charity and visitor attraction.

    After John retired from the Board, he and his wife Carol continued to be regular visitors to the Museum, supporting many of our events and occasions. John also generously funded training grants for staff at the Museum over a number of years after retiring.

    John received an honorary doctorate from the University of Wolverhampton (Faculty of Social Sciences) in 2013, recognising his work in industry and at the Museum.

    John will be remembered with affection and admiration; a feeling shared, we are sure, by others at the Museum.

    Rest in Peace.

    Andrew Lovett OBE
    Chief Executive

    Dr Paul Belford
    Chair of Trustees

  • Reminder – Wellbeing Resources

    Reminder – Wellbeing Resources

    With the current news cycle and unrest across the country, we recognise that colleagues may be affected. We want to take a moment to remind everyone about the Museum’s wellbeing resources, as well as kindly asking that we all look out for each other as we would at any other time.

    Resources include:

    • A team of Mental Health First Aiders (MHFAs) to provide support to colleagues who are experiencing poor mental wellbeing or just need someone to talk to. You can find out more about who the Museum’s MHFAs are in this intranet article.
    • The Perkbox benefits portal, which includes a wellness hub with resources including webinars, videos, blogs and music which promotes wellbeing, health and happiness.
    • The Employee Assistance Programme (EAP), which is a free 24/7 confidential helpline with trained consultants to listen, advise, and support you with any worries. You can access EAP via Perkbox ‘Perks’ on the Perkbox app or by calling 0800 756 0861 and quoting ‘Perkbox’ and ‘Black Country Living Museum. If you would like to have access to Perkbox and/or would like to find more about it, please contact People & Culture by emailing [email protected].
  • Milestone anniversary for Paul

    Milestone anniversary for Paul

    Paul Raybould, our senior mechanic, is marking an impressive milestone this August – it has been 50 years since he first began his career as an apprentice!

    On 5 August 1974, at the age of 16, Paul started his apprenticeship at Bradburn & Wedge, a Wolverhampton garage that was founded in 1915 by William Howard Bradburn out of a former horse tramp depo on Darlington Street.

    Paul’s career has now come full circle, as he’s back working within a Bradburn & Wedge garage again – in our workshop based on the frontage of the Darlington Street premise.

    “I’m incredibly proud to have started my career at Bradburn & Wedge and to now be finishing it working on these beautiful old vehicles,” Paul says. “It’s come full circle in the best possible way.”

    Congratulations, Paul!

  • Good job, first responders!

    Good job, first responders!

    Our first aiders have had to deal with some challenging and high-risk incidents recently including a stroke and blood clot. Their speed and calmness of response have contributed to preventing further escalation of the impact of the initial injury. There are many other examples where their reactions have been amazing.

    We would like to thank all our first responders, including mental health first aiders and fire wardens. 

  • Colleagues additional discount 

    Colleagues additional discount 

    As part of a Health & Wellbeing Group initiative, we would like to introduce the new food and drink offer with an additional discount, with thanks to the Enterprise team.

    Every Monday in August at the VC Café, enjoy 50% off:

    • Hot chocolates.
    • Flavoured lattes (including brand new chai, turmeric, and matcha).
    • Muffins.
    • Smoothies and milkshakes.
    • Plus, now we have a standard 25% off smoothies.
  • Reminder: Car parking – Summer Holidays

    Reminder: Car parking – Summer Holidays

    As we head into a busy Summer season, we’d like to please remind colleagues about being mindful of space when they use the car park.

    Could colleagues please fill up the car park one row at a time, without leaving any gaps. With your kind cooperation we can ensure that when visitors are directed to this car park, we can make the most of remaining space.

  • New Culture Survey

    New Culture Survey

    We are required to collect and report data with regards to the representation of our colleague group, we do this through a ‘culture survey’.

    Our last culture survey of all colleagues was carried out over 3 years ago. New colleagues complete the survey as part of their onboarding process. The data is required primarily for our funders, including Arts Council England (ACE), who require us to annually return on our representation levels and is also necessary for legal compliance and internal reporting purposes.

    This year, ACE has made some changes and additions to the data they require, necessitating us to ask all colleagues to complete a new survey form.

    Please note that all colleagues are required  to complete this form, upon receipt, even if your response is ’prefer not to say’  to each question. Below are responses to questions we anticipate you may have:

    • Why are you asking for this information? All organisations within the Arts Council England framework are required to provide the data requested in the enclosed survey as a key part of the funding requirements. As a Museum, we also have some legal obligations for reporting and monitoring data.
    • I have already provided this information before. Why are you asking for it again? It is essential that we maintain accurate data for our colleagues, so it is common practice to refresh this information periodically to ensure it is up-to-date. Our last culture survey update was over 3 years ago. Additionally, Arts Council England recently updated some of their reporting categories. As a result, we have adjusted our culture survey to align with these new categories. This means there are new questions that we have not asked you before, and some previously asked questions now offer more options. Therefore, we are asking you to complete a new culture survey. Finally, we also recognise that some colleagues may wish to update their previous responses to better reflect their current situation. This new culture survey provides an opportunity to do so.
    • Do I have to provide this information? To ensure the data accurately reflects our colleague base, we encourage you to answer each question as honestly as possible. If you do not wish to respond to a question, or all questions, please mark the “Prefer not to say” option.
    • Will this data be shared with others? No individual data is shared. All data is collected as a group of statistics and generically reported internally and externally, e.g. for funding requirements.
    • Will the data be held in my personnel file? No, the data will not be held in your personnel file. The data is transferred to a spreadsheet that does not contain individual names and is only accessible by the People & Culture team. The hardcopy forms are shredded. You will note that the enclosed form has a payroll number. This is simply to allow us to chase outstanding replies and trace the responses of leavers for removal. This enables the data to remain live.
    • Will my answers be linked back to me? No. We are not seeking to identify individual personal details, we simply need the raw data for statistical monitoring and generic reporting.
  • Fertility Policy

    Fertility Policy

    We have added a new Fertility Policy to our suite of Family related policies. For more information, please read the policy.
    If you have any questions please do not hesitate to speak to a member of the People & Culture team.
    [embeddoc url=”https://intranet-dev.bclm.com/wp-content/uploads/BCLM-Fertility-Policy.pdf” download=”all” viewer=”google”]
  • 1940s Staff Survey

    1940s Staff Survey

    Thank you so much to everyone who took part in and supported our first 1940s event!

    1940s Weekend (daytime)

    As always, your feedback is extremely valuable to us, so please take a few minutes to fill in our staff survey.

    Overall visitors loved the atmosphere, the music, the traders and the characters and re-enactors who invited participation. New additions were also well received: the representation of Indian servicemen and women, fashion show, more vehicles. Visitors were less positive about their experience in the car park, transport, queueing for food, disabled access and not enough tea! (Britain was built on the cuppa). Some visitors felt that re-enactors and characters were sometimes more engaged with the audience than with each other.

    • 76% of visitors said the event was excellent – with a further 20% saying it was good.
    • 66% of people learnt something about migration to the Black Country
    • 80% of people felt they had an opportunity to participate
    • 83% of visitors who had food and drink said it was good/excellent

    Some comments from visitors (both positive and constructive):

    • “Absolute assault on the senses, felt like if been transported back in time and the children were amazed by it all”
    • “The effort made to provide entertainment, the re-enactors, staff and the whole atmosphere was lovely”
    • “This is the best experience of my life, really take you back in time”
    • “I would want more interaction with characters more characters in costume and to stay in character found it boring walking in and out no one there”
    • “My only complaint is that there is not enough places to sit and have a cup of tea…we wanted wartime tea not in a take away cup”

    1940s Evening

    Your feedback is very valuable to us, so please take a few minutes to fill in our staff survey.

    Visitors enjoyed the entertainment and atmosphere on site, especially the D Day Darlings. Some visitors wanted more seating, both at the stages and for food and drink – as well as more food and drink outlets near stages and traders to reduce queues elsewhere.

    •  97% satisfaction rate with 78% of visitors stating that it was excellent
    • 92% of visitors said it was an immersive experience
    • 91% of visitors who had food and drink said it was good/excellent

    Some comments from visitors (both positive and constructive):

    • “We visit many 40s events and this is one of the best.”
    • “The whole event was amazing from the stalls to the entertainment it was top class”
    • “Lots better having the music stages in a central position with the fair ground, it really added to the atmosphere.”
    • “For the evening I would strongly recommend putting seats in front of all the stages. A lot of visitors were elderly and having to stand.”
    • “More pop up drinks or tea areas around the stalls area and stage as long queues at pubs “