Author: IT Team

  • All Colleague Briefings March 2024

    All Colleague Briefings March 2024

    As part of our continual programme of ensuring engagement and communication across the Museum’s operational and strategic activity, we will be holding briefings to update all colleagues on the Museum’s progress and the plans for the remainder of 2024, a critical year for the opening of the Industrial Quarter.

    These briefings will take place on:

    • Friday 1 March 2024 – Hall 2
    • Saturday 2 March 2024 – Brook Entrance
    • Tuesday 5 March 2024 – Hall 2

    All the briefings will commence at 9.00, finishing at 9.30.

    • Many of you will already be scheduled by your line managers to attend one of these sessions. If you have not yet been scheduled, please contact your line manager.
    • All contracted colleagues are mandated to attend these sessions. We would also strongly urge colleagues from both our volunteer and casual community to all attend.
    • You only need to attend one of the briefing sessions.

    Can you please sign up using the following link: All Colleague Briefings 

    If you have any trouble signing up for the briefing because you do not have a BCLM email address, please speak to your line manager who will be able to add your name for you.

  • February Half Term – An Opple A Day

    February Half Term – An Opple A Day

    Dates: Saturday 10 February – Sunday 18 February.

    ‘ This February half term, embark on a journey through time to explore the evolution of health and wellbeing at Black Country Living Museum!’

    From Saturday 10th to Sunday 18th February, delve into the realm of historical home remedies, fitness routines, prevalent illnesses, and early medical practices in the Black Country.

    Engage with our historic characters and learn how individuals navigated their health and hygiene challenges. Immerse yourself in historic fitness routines, uncover the impact of diet on health, and gain insights into the living conditions of bygone eras, including the ingenious ways people coped without modern plumbing! Discover tips and tricks to maintain fitness and health, ranging from historic first aid techniques to traditional home remedies and unearth the mysteries of potions, tonics, and curious cures from times long past.

    Internal information:

    This year’s programme is an informative, fun, family-friendly daytime offer for February Half Term, exploring what people have done to look after their health throughout history in the Black Country!

    The programme will be looking at common home remedies, healthy eating, living conditions (including how they got rid of toilet waste), fitness and wellbeing activities. Visitors will be able to use the trail to learn about fitness routines, the importance of vaccinations in the 1960s, The Mary Macarthur holiday fun and even what the ‘Night Soil Man’ does for a living.

    Download the trail map.

    Download the programme information sheet.

    Programming lead: [email protected]

  • January Reset Training – Review

    January Reset Training – Review

    Thank you to everyone who took part in the recent training sessions during January Reset. A big shout-out to those who contributed to the Team Exhibition – your involvement was key to the success of the event, and we appreciate your dedication to the Museum.

    We hope that you found the training both informative and engaging. Our aim was to provide valuable insights, an overview of your achievements, further learning that will support you in your role, and an opportunity to network with colleagues.

    To further support your understanding of the training content, we are pleased to share the All Colleague Briefing slides. A link to the slides can be found at the end of this article, please take some time at your convenience to review the material.

    We are also pleased to announce the continuation of our ‘Optional Development’ program, available until 30th April. The Museum will fund two hours of additional pay (hourly paid/casual) for iHasco training undertaken outside of contracted hours. A comprehensive list of courses is attached for your perusal. If a particular course captures your interest or you did not attend the Menopause and Autism training sessions but would like to learn more, kindly reach out to People & Culture at [email protected] via email to request assignment to that course. Upon successful completion, please notify the team via email.

    Your feedback is invaluable to us. If you haven’t completed the feedback forms yet, we’re eager to know your thoughts on the training content, format, and any areas where we can further support your learning journey. Please feel free to share your feedback using the QR code below.

     

    Thank you,

    People & Culture

    All Colleague Briefing Day Presentation

  • Colleagues tickets for 2024 evening events

    Colleagues tickets for 2024 evening events

    Please note that staff tickets are available for all evening events that are on sale to the general public. As a reminder, you can get 50% off up to four tickets per event (not per night, when events are running on multiple dates). If you are interested in buying tickets, please go to the Canalside office and speak to the Ticketing Team (at the far left of the office).

    The full staff ticket policy can be found in the useful documents section of the intranet.

    Tickets for Festival of Light and Summer Lates will be coming soon, and Christmas event tickets will go on sale in June.

  • Directory of Museum buildings – updated

    Directory of Museum buildings – updated

    The building directory has now been updated to include more useful information, such as the year the building is set in, as well as the building type (replica, translocation, recreation, etc.)

    We have a more comprehensive directory in the works, which we will be sharing with you all in due course.

    Download the updated building directory.

     

  • Industrial Quarter – opening at Red by Night

    Industrial Quarter – opening at Red by Night

    Our visitors at this year’s Red by Night will have an extra-special night to remember, as we open the 1940s-1960s Industrial Quarter at Red on Night on Friday 15 and Saturday 16 March.

    Visitors will uncover the history of 1950s manufacturing at J.H. Lavender Aluminium Foundry, discover stories of powerful women brickmakers at Cricket Field Brickworks, and find out how tools were made at Joe H. Smith & Sons (Oldbury Ltd.).

    Story Notes will be available soon.

     

  • People News – January 2024

    People News – January 2024

    Welcomes

    Let’s extend a warm welcome to our latest additions, who have joined the Museum this month;

    Amelia Marks, Finance Assistant. Amelia has stepped into the Finance team, where her expertise will contribute to the seamless execution of our daily finance operations.

    Laura Dudley, Development Coordinator, joins us and later this month, Alice Gibbons, Corporate Sales & Development Coordinator. Laura and Alice are the newest members of our Development Team, bringing fresh perspectives and valuable skills to enhance our museum’s growth and outreach.

    Please make sure to say hello if you see our new colleagues on-site.

    Farewells

    In December we bid adieu to John Ryan, Duty Manager and Gail Davies, Site Cleaner. Both John and Gail retired after dedicating their time and efforts to our Museum for the past 12 & 23 years respectively. We appreciate their hard work and wish them a fulfilling retirement. John may return to the Museum sometime in the future in a Casual Capacity.

    We will be bidding a sad farewell to our Directors of Development, Carolyn Sankey and Vicki Stanley. Both Carolyn and Vicki have job shared the post of Director of Development.

    Carolyn was appointed as the Museum’s first Director of Development (fundraising) in 2011 and Vicki took on the role as maternity cover in 2013. For the past 10 years they have job shared the role and established the Development team from scratch, carrying out fundraising, membership, business partnerships, venue hire and filming. Carolyn and Vicki have been instrumental in developing relationships with numerous stakeholders such as Arts Council England and National Lottery Heritage Fund, in turn securing millions of pounds of investment in the Museum, most recently for Forging Ahead.

    Carolyn leaves on 25th January to take up the role of Director of Development for The National Forest – the first broadleaf forest to be created for the nation in over 1000 years, across 200 square miles of central England, and Vicki leaves in March to take on a senior role in the national Philanthropy team at the Canal & River Trust.

    To all our departing colleagues, we wish you the best.

  • Unwrapping Christmas staff survey – Your opinion matters!

    Unwrapping Christmas staff survey – Your opinion matters!

    Thank you to all teams and colleagues who worked so hard to make the Unwrapping Christmas programme a success over the Christmas period. We’d really appreciate your thoughts on the programme, but first here are some general trends we have noted from visitor feedback:

    • 85% of visitors rated their visit as ‘excellent’ or ‘good’
    • A hyperlocal programme with all postcodes being DY, WV, WS or Birmingham
    • 25% of visitors said they had not attended an ‘event’ before at BCLM
    • Higher use than usual of the trail/map (35%) with 80% saying they rated it as ‘excellent’ or ‘good’
    • Food and drink scored 76% ‘excellent’ or ‘good’
    • 50% of visitors found out about the programme via our website

    Share your opinion online.

  • Dudley Bus Station closure and relocation – from Sunday 14 January

    Dudley Bus Station closure and relocation – from Sunday 14 January

    Dudley Bus Station will be temporarily closed from 14 January 2024. For information on the location of temporary bus stops, please visit tfwm.org.uk/dudley

    Key information:

    • Bus users may need to travel to a new bus stop so plan ahead and allow extra time for your journey
    • There are bus route diversions in place and traffic may be busier in certain areas of Dudley town centre so plan ahead to keep moving
    • During the redevelopment there will be a one-way traffic system in place to allow traffic to flow around Dudley town centre
    • Construction for the Metro extension will continue while the redevelopment works of bus station take place

    More information is available on Transport for West Midlands’ informational leaflet.

  • Safe Together: Animal Awareness

    Safe Together: Animal Awareness

    For this month’s safety notice, we are focusing on animal awareness. Please read our animal awareness notice thoroughly.

     

    Chickens and pigs

    Please do not touch the chickens or pigs.

    The chickens and pigs must only be fed what our animal handlers provide. We must adhere to DEFRA guidelines with what they eat.

    Please do not enter their housing areas – including the grass area between the chickens and Jerushah. This is especially important with the chickens, as we are still under bio-security measures related to avian flu.

     

    Horses

    Hand feeding of the horse (Danny) and pony (Charlie) is not allowed.

    Please do not encourage them up to the fence for treats. If this becomes a habit, they will approach visitors with the expectation of food and this is when visitors can get bitten.

    If you wish to treat the animals, the food item needs to be passed to the handlers – acceptable treats are apples, carrots and parsnips.

    Talks regarding the horses and other animals are available but please be aware this may not be all the time. Ask the handlers first before promising anything to a group.

    When around or approaching Danny and Charlie, do so in a slow, calm way with low body posture. Do not shout, scream or use a loud voice near them.

    If involved in street theatre of any kind, please be mindful of the animals. Don’t wave your arms or any props or sticks (including walking sticks). Don’t jump about in front of them – this is unpredictable.

    Don’t slap the horses’ bodies. Gentle pats are fine if you wish to say hello, especially when they are in harness (pulling carts). Approach them at the neck, not the face.

    Keep clear of the cart wheels and horses’ feet.

    The horses will rest when in the cart. They may be wearing blinkers and ear muffs. Don’t assume they saw or heard you approaching.

    Do not hold the reins – unless a handler tells you to do so in an emergency situation.

    If there is an emergency situation, follow the instructions of the handlers. Do not panic.

    Be aware that the handlers are risk assessing all the time and will take the course of action best for the animals.

    Don’t take the horses or their responses for granted – they may respond differently to the same thing on different occasions.

    Above all, respect the animals and the jobs they are doing. If you are unsure if something you are about to do will affect them, ask the handlers.

     

    If you have any comments or questions, please contact your Line Manager.

    Thank you.