Thank you to those of you who contributed to, worked or attended Glad Tidings so far (Christmas Evening Events).
Prior to the last weekend of events, below are some headlines from our visitor feedback so far:
What is going well?
- 76% Excellent & Good Overall Ratings
- We are drawing in hyper local audiences, including people who living in Wolverhampton, Dudley, Walsall and Birmingham.
- Visitors listed “atmosphere” “live music”, and “entertainment” as the best parts of the event
- 74% said they learnt something new about Black Country heritage
- 80% said they felt that the Museum represented their heritage
- 64% said they had a greater understanding of migration into the Black Country
- 76% said they learned something new about the 1950’s/60’s.
Where can we improve?
- Queues – visitors are experiencing queues at the car park, admissions and food & drink outlets
- Visitor numbers Vs. Number of staff (food outlets especially)
- Additional lighting
In addition, 67% of visitors have been using the Glad Tidings Map and 60% of those visitors have rated the map as Excellent or Good.
90% of visitors are purchasing Food & Drink during Glad Tidings and 54% of those visitors rated Food & Drink as Excellent or Good.
Help us improve by providing some feedback!
Leave a Reply