Category: Key update

  • Thank you!

    Thank you!

    In the early hours of Friday 16 November, many buildings within the Museum were unfortunately vandalised.

    Whilst this is a truly frustrating incident, I am grateful to every member of staff who pitched in to clear up the mess, fix the damage and have the Museum open to visitors as usual by 10am. This was a wonderful team effort and I would like to thank everyone involved!

     

     

  • Museum Wins “Day Out With The Kids” Award

    Day Out With The Kids is a website dedicated to recommending exciting ideas for days out ideas to families across the nation. This year, the site created their first ever Family Favourite awards, to “recognise the attractions going the extra mile to deliver a great family day out”.  Nominations were put to a public vote, and we’re pleased to announce that we have been awarded “Best Educational Day Out” for 2018 in the Midlands.

    We are thrilled to have won the award and are so thankful to all that voted for us. We are especially proud considering the competition in our category which included such other high profile attractions as Warwick Castle, ThinkTank Birmingham and Tudor World.

  • BCLM: Forging Ahead – Halesowen & Hasbury Co-operative

    Our next public call-out for memories and stories to feed into BCLM: Forging Ahead will be for the Number 11, ‘Hawne’ branch of the Halesowen & Hasbury Industrial Co-operative Society on 19 November. Did you or anyone in your family shop at the Stourbridge Road shop in the late 1940s/early 1950s? Do you remember your Halesowen & Hasbury ‘divi’ number and where you collected your share from?  Did you shop at other Halesowen & Hasbury Co-ops? If you have anything you’d like to share, please pop in and see the Collections team in the Rolfe Street offices.

     

    A bit about the Number 11, ‘Hawne’ branch

    The very first co-operative shop was opened by the Rochdale Pioneers in Toad Lane, Rochdale in 1844.  The Halesowen & Hasbury Industrial Co-operative Society was founded in 1871, opening its first shop in Peckingham Street. By the outbreak of World War One they had five branches. After the war it attempted to expand its operations to embrace the new residential areas in towns like Quinton and Blackheath. The Hawne branch on the Stourbridge Road was its eleventh opening, in 1930, after a strong period of expansion, well positioned to serve the large-scale development of the Short Cross area of Halesowen.  The building, with its distinctive steep pitched roof and square frontage, was designed by local architect, Stanley Beach and built by a local contractor, Mr Tate.

     

    Why the Co-op, and why this Co-op?

    Co-op shops were popular in the Black Country, stocking household names as well as their own Co-op brands, such as Pelaw Polish, Lutona Cocoa and Silvox beef extract.  Phyllis Taylor, who shopped at the Wollescote branch and later worked at the Colley Gate shop, recalls “They did all their own stuff, Co-op soup and Co-op rice pudding, it was lovely, and it was always a couple of pence cheaper… 99 tea, it was the biggest brand going, we used to sell boxes and boxes.”

    Like all shops, the Co-op was affected by wartime rationing, yet in this period the Co-operative nationally were at the forefront of introducing self-service shopping for the first time. Their first self-service store opened in 1942. The Halesowen & Hasbury Society experimented with self-service in three shops in 1949, one being the Hawne branch. It was promoted as a modern service, customers choosing their own products and not having to wait to be served.  There was some resistance from customers however. George Bishop, manager from 1958 at the Whiteheath, Oldbury branch, part of the Halesowen and Hasbury Society, said “People complained about the loss of personal contact with the introduction of self-service, but they soon got used to it.”

     

  • All-Team Briefing Follow-up

    All-Team Briefing Follow-up

    Thanks to those who attended one of the all-team briefing sessions; there were some good questions posed at the end.

    The majority of questions related to BCLM: Forging Ahead and so answers to those have now been posted in the Documents section of the intranet (About Us – Strategy & Governance – Forging Ahead – Project Overview – FAQs).

    There was also a question about car park security relating to some recent incidents involving damage to & theft from cars in the car park. I’d like to assure you that these incidents have been reported to the police, that CCTV is in place and that the barriers will be improved to ensure no vehicles can get around them. But, please do remember not to leave valuables on view, ensure your vehicles are locked & use anti-theft devices if you have them.

    Andrew

  • Doo’s staff & volunteer rooms refurbishment

    The staff and volunteer rooms above Emile Doo’s Chemist Shop are being refurbished from Monday 5 to Friday 30 November. This will improve the facilities for all colleagues and will include a second kitchenette, new toilets, improved heating and new furniture.

    Staff and volunteers will need to remove all personal items from the rooms by the end of the day on Sunday 4 November. Lunch and break spaces will be a little tight during the refurbishments, so please be considerate of others and, where possible, take items home rather than leaving them at the Museum.

    Spaces have been allocated according to the building you are based in each day, please do use the rooms allocated to you otherwise we will not have sufficient space for everyone:

    Guide Hut/Mine Office for:

    Cast Iron

    Colliery

    Toll House

    Jerushah

    Morralls Ground Floor Office using kitchen upstairs for:

    Hartills

    Morralls

    Gregorys

    WI

    School

    Upstairs staff room and kitchen of the pub for:

    Anchor Makers

    Doos

    Nash’s

    Street Games

    Back to Back

    Level Street* for:

    Boat Dock

    Metal Workers

    Volunteers, Street Characters and Learning Assistants can use any of these spaces taking account of availability of space.

    *N.B Level St will not be accessible to staff and volunteers between Tuesday 6 and Friday 16 November. During these dates, please use the pub instead.

  • BCLM ’40 years’ feature in the paper

    Did you spot some familiar faces in the Express & Star on Saturday?

    A double page spread showcased 40 years of Museum life, peppered with interviews from Museum staff and volunteers.

    Thanks to everyone who took part in making such a great feature!

    If you missed it, it’s available on the Express & Star website 

     

  • Visitor Attraction Quality Assurance Scheme 2018 – Results

    The Museum has achieved a score of 87% in its most recent Visit England quality assessment (VAQAS); this is 2% higher than last year’s assessment.

    This is excellent news and follows a visit by a Visit England assessor in early October.

    The assessment scores the Museum against a number of set criteria. Compared to last year’s results, improvements were seen in customer care, retail, catering and cleanliness.

    Achieving such a good score is down to a great team effort – well done everyone!

    As always, the feedback given will be used to continue to improve our offer for all visitors.

     

  • Access the BCLM intranet from anywhere!

    Access the BCLM intranet from anywhere!

    From now on you can keep up to date with what’s going at the Museum wherever you are and whenever you want to.

    To access the intranet just go to http://pmm.d88.mywebsitetransfer.com in your internet browser and enter the password fishandchips

    N.B. If you’re on the museum network there is no password prompt.

  • Voice actors needed!

    Voice actors needed!

    Ever wondered what it would be like to hear yourself on the radio?

    We’re currently looking for voice actors to feature in various radio ads in the upcoming months, as well as to record snippets of conversation that will appear across various sound points within the Museum over Christmas.

    This will be paid work that we’ll try to fit in with your current working schedule. You may also be required to undertake paid travel to Birmingham City Centre to record in a studio, depending on the opportunity.

    All are welcome to register their interest, a Black Country accent is of course welcome but by no means necessary.

    How to register your interest

    To register your interest as a voice actor, simply drop an email to [email protected] or talk to your line manager.

    A  member of the marketing team will then arrange to meet with you to record some sample scripts for your audition piece. This will be at a time that’s suitable, most likely before or after you start your shift.

  • 2019 Opening Times Published

    2019 Opening Times Published

    Opening dates and times have now been set for 2019.

    These are listed below along with a reminder about the rest of this year’s opening dates and times.

    A copy can also be found in the useful information folder within the Documents tab above.

     

    2018 Opening Times – Autumn & Winter

    Dates Times
    Now until Sun 4 Nov Daily, 10am – 5pm
    Mon 5 Nov – Sun 23 Dec Wed-Sun, 10am – 4pm
    Mon 24 Dec Daily, 10am – 4pm
    Tue 25 & Wed 26 Dec Closed
    Thu 27 Dec – Sun 6 Jan 2019 Daily, 10am – 4pm
    Mon 7 Jan – Tue 22 Jan 2019 Closed

     

    2019 Opening Times

    Dates Times
    Wed 23 Jan 2019 – Sun 31 Mar Wed – Sun, 10am – 4pm
    Sat 16 – Sun 24 Feb Daily, 10am – 4pm
    Mon 1 Apr – Sun 3 Nov Daily, 10am – 5pm
    Mon 4 Nov – Sun 22 Dec Wed-Sun, 10am – 4pm
    Mon 23 & Tue 24 Dec Daily, 10am  – 4pm
    Wed 25 Dec & Thu 26 Dec Closed