The Museum has achieved a score of 87% in its most recent Visit England quality assessment (VAQAS); this is 2% higher than last year’s assessment.
This is excellent news and follows a visit by a Visit England assessor in early October.
The assessment scores the Museum against a number of set criteria. Compared to last year’s results, improvements were seen in customer care, retail, catering and cleanliness.
Achieving such a good score is down to a great team effort – well done everyone!
As always, the feedback given will be used to continue to improve our offer for all visitors.
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