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Category: Human resources

  • People News Update 17/12/21

    Farewells

    Maureen Farley-Remington ( Sales and Ticketing )
    After 14 years in the Sales & Ticketing Team, Maureen has sadly decided to retire and will be leaving the Museum at the end of December. Maureen is moving out of the region to London to be closer to her daughter and spend some well-deserved time with her.

    Janet Andrews ( Admissions)
    Janet has been a familiar face for both staff and visitors in her role on the Admissions desk having been with the Museum for over 4 years. Janet has sadly also confirmed her intention to retire at the beginning of January.

    Other leavers include Ruth Harvey (Development Team) and Elli Fereday (Receptionist), both had been appointed in a temporary capacity.

    Our sincere thanks and best wish to all of the above.

    Welcomes

    Next week Bonnie Wilkes is joining our Enterprise team as Enterprise Team Manager. Bonnie comes from a hospitality background and brings with her over 25 years of experience in the industry.

    Ben Owen joins us in early January 2022 as our in-house Painter/Decorator. Ben brings a wealth of multi-skilled trade knowledge after working as a sub contractor for many years.

    Also joining in early January is Janine Downes, our new Head of Public Programmes. Janine brings a wealth of experience from earlier careers, and latterly she has led the development of library services across Worcestershire and the event Programme at The Hive. Many of you may have already seen and met Janine on site, as she has been popping in to the Museum over the last few weeks.

    Finally, Paul Raybould joins in January as our Senior Motor Mechanic. Paul has over 40 years in the automotive industry and has a keen interest in classic cars and vintage vehicles. Paul even worked in the original Bradburn & Wedge when it was running in the 1970s!

    Wishing them all a very warm welcome to BCLM.

  • Christmas Pay Date

    Christmas Pay Date

    Please note that the December pay date will be on THURSDAY 23 DECEMBER 2021 and not the last Friday of the month as is usually the case, to ensure that all colleagues are paid before Christmas. January 2022 pay will be paid on Friday 28 January 2022. It is important to note that the gap between December and January pay will be just over 5 weeks.

    A reminder that the Employee Assistance Programme (EAP) scheme, which provides advice and tools on a number of matters including tools to manage finances, is available to all colleagues. You can access the EAP service by calling 0800 015 7287 and quoting “Black Country Living Museum”. Alternatively you can access the online portal by visiting www.colleaguesupport.co.uk, using ‘72160’ as your username and password.

  • People News Update 18/11/21

    People News Update 18/11/21

    Farewells

    John Hughes Project Lead ( Historic Development ) will be leaving the Museum at the end of this month. This is following a review of the Forging Ahead team, resulting in a decision to decentralise the Historic element of the project to sit within both Collections and Interpretation teams. John will be missed by his colleagues and we wish him the very best for the future.

    Louise Berrow Sales & Ticketing Administrator left earlier this month having secured a new role as an Administration Assistant with the NHS. Louise leaves with our sincere thanks and best wishes.

    Roger Colbourne from the Maintenance team has decided to retire after almost 32 years of service and will be leaving at the end of this month. Roger will be greatly missed and we wish him a long and healthy retirement.

    Welcomes

    Beki Challoner joined us last week as Visitor Welcome Manager, having previously worked for The Birmingham Hippodrome.

    Hannah Jameson, who previously worked for National Lottery Heritage Fund, joined us earlier this month as Development (Fundraising) Coordinator.

    Amanda Eeles and Teresa Bullows join us in Sales & Ticketing. Amanda has recently returned to the area to live closer to family while Teresa joins us from The Wolverhampton Grand.

    Olly Hipkiss who joined us a Trainee Gardener under the Kickstart team has joined the Cleaning & Porterage Team this week as Site Cleaner.

    We also welcome back Geoff Payne as a casual within the Historic Character team.

    The following new casuals will join our Enterprise team this month; Joanne Arnold, Sarah Gordon and Sharna Emery.

    Please join us in extending a warm welcome to our new colleagues.

    Other news

    Hannah Brown has been promoted to Audiences & Communications Manager. We would like to take this opportunity to congratulate Hannah and wish her every success in her exciting new role.

    Joe Davies who joined us a Trainee Gardener under the Kickstart team will be continuing his employment with us as an Apprentice Gardener. We look forward to continuing to work with Joe and support him in completing his apprenticeship.

    We have also welcomed a number of Collections Care volunteers, please say hello if you see them walking around site and in staff areas leading up to Christmas and in the new year.


    From left to right:
    Carrie, Beth, James, Lauren, William, Bethany, Lauren, Chloe, Rachel, Rebecca, Kelly & Marika.
  • All Colleague Briefings – Sign-up Required

    All Colleague Briefings – Sign-up Required

    As part of our continual Programme of ensuring engagement and communication of the Museum’s operational and strategic activity, we will be holding briefings to update all colleagues on the Museum’s progress since reopening in May of this year and the plans for 2022, a critical year for the launch of the first of the Forging Ahead buildings. These briefings will take place on:

    • Wednesday 3 November 2021
    • Thursday 4 November 2021
    • Thursday 11 November 2021

    All the briefings will be held in the WI and will commence at 9.15, finishing at 9.45.  Many of you will already be scheduled by your line managers to attend one of these sessions, if you have not then please volunteer your name on the attached sign up sheet.

    All contracted colleagues are mandated to attend these sessions. We would also strongly urge colleagues from both our volunteer and casual community to all attend.

    You only need to attend one of the briefing sessions.

    Refreshment will be provided in the WI.

    Can you please sign up using the following link: All Staff Briefings

    If you have any trouble signing up for the briefing because you do not have a BCLM email address then please speak to your line manager who will be able to add your name for you.

  • Staff Consultative Forum – Nominations Open

    The Staff Consultative Forum (SCF) is a group of Museum wide colleagues to act as an important conduit and sounding board for many of the Museum’s key decisions around structure, policies, performance and wider activities that may impact staff. Chaired by the Museum’s Chief Executive/Chief Operating Officer, the Forum meets quarterly and particularly over the last 18 months has played a critical role in assisting the Museum’s endeavours to safeguard careers during the pandemic. The Forum’s members consist of an elected group of managers, front line colleagues and back office administrative staff to ensure representation of the whole Museum. Excluded from the membership are the Museum’s Leadership and People & Culture teams. The full terms of reference of the Forum can be found under the Documents tab here on the intranet (Documents/Information/Staff Consultative Forum (SCF)/Terms of Reference/Oct 2021).

    To ensure that the Forum remains fresh in its challenge and contribution, elected members can serve on the Forum for a maximum of two years per term and a maximum of two terms. As a result we would now like to invite nominations for the following posts*:

    • Administrative, Specialist & Managerial     x 1
    • Enterprise & Admissions     x 1
    • Historic Characters     x 1
    • Casuals     x 1

    If you would like to be considered as a Staff Representative, you will need a colleague from the same Constituency as you to propose your nomination and the name of another staff member, again within the same Constituency, who seconds the nomination.

    To put yourself forward, please complete and return a nomination form to the People & Culture team (based at Canalside) either by hand, deposited in the black post box outside the People & Culture office, or via email to [email protected].

    The closing date for nominations is Wednesday 27 October 2021. Elections will be held following this date if we have multiple candidates for a single role.

    Unsure about which Constituency you fall under? Check the Constituencies paper saved on the Intranet (Museum Documents/Information/Staff Consultative Forum (SCF)/Constituencies) or contact the People & Culture team.

    *All contracted colleagues, bar the Leadership and People & Culture teams, are eligible to be nominated for any of the above Constituencies, excluding the “Casuals” Constituency. Casual colleagues are eligible to be nominated for the “Casuals” Constituency only.

  • Staff Social-RSVP

    Calling all staff and volunteers, we are delighted to announce that our Staff Social we be held on Monday 8th November from 6:00pm onwards in hall 2.

    Please join us for a fun evening of entertainment, food and drink.

    If you are interesting in attending please complete the Staff Social RSVP We will be ordering food and drink based on RSVPs so please complete the form and let us know if you have any dietary requirements. RSVP deadline 22nd October 2021

    More details to follow.

  • People News Update

    People News Update

    We are delighted to confirm the appointment of Paul Crofts as the Museum’s Chief Operating Officer. Paul formally joins on 18 October 21, but is visiting the Museum on a weekly basis to get an early understanding of how the Museum works and meet new colleagues ahead of his ‘official’ start date.

    Paul brings a wealth of senior commercial and operational experience from the rail industry, where he currently holds the post of General Manager for Avanti and is responsible for all aspects of the customer experience.  During the pandemic he has been instrumental in supporting Avanti’s recovery and sustainability strategy having worked closely with the Department for Transport and other key stakeholders. Paul’s experience mirrors the complexity of challenges here at BCLM and we look forward to him being part of our Leadership Team.

  • John Hughes Staff Award 2021 – Apply now – Closing Date Monday 16th August 2021

    John Hughes Staff Award 2021 – Apply now – Closing Date Monday 16th August 2021

    The John Hughes Staff Award is available to support the professional and personal development of individuals through funding for qualifications, conferences, workshops, short courses and research trips.

     This year the award is available to both permanent and casual colleagues who have worked at BCLM for a minimum of 6 months and are able to demonstrate how the award will support their professional and/or personal development whilst also benefitting the Museum.

    The award will be offered to one or multiple staff members following submission of an application form. Any supporting or additional information about the development opportunity should be attached to your application. The cost of the development opportunity should be no less than £200.

    Colleagues are required to discuss their interest with their Line Manager prior to completing the attached application. This is to ensure the application is suitable to be funded in this way and is not a requirement which may be able to be met by the Museum in other ways. Your application should be authorised by your Line Manager and submitted by you to [email protected] no later than Monday 16th August 2021.

    All applications will be subject to a ‘panel’ review which will be held shortly after the closing date. Successful applicants will be notified by end of August 2021.

    Click here to download the application form

  • Training Opportunity For New Transport Drivers

    Training Opportunity For New Transport Drivers

    We are looking for new transport employees to train to drive, conduct and act as a banksman as appropriate for the fleet of passenger carrying vehicles, which includes Motorbuses, Trolleybuses and Trams. At times, you will be required to drive non-passenger carrying vehicles such as cars to enhance the visitor offer or for special events.

    You will be involved in driving the passenger carrying vehicles in the fleet and engaging with the public with vehicle specific details and also the stories linked to such vehicles in the Black Country.  

    We’re looking for someone with:
    • Confident and engaging delivery
    • The ability to adapt their delivery to the audience
    • Excellent knowledge of the fleet, following training
    • A willingness to deliver a range of daily tasks to create an immersive experience for visitors.
    • The ability to adapt to the requirements and foci of programmed events/core offer.
    • A willingness to work collaboratively with a wide range of individuals.
    • The ability to adhere to safety management systems and training and/or assessment protocols, including any specific restraints or requirements concerning individual vehicles.

    Applicants will be subject to a Transport Driver initial driving assessment and only those that pass this will be considered for the formal skills training.

    Successful candidates will then receive:
    • A training programme encompassing driver, conductor and banksman responsibilities starting with Motorbuses.
    • Continued support from experienced trainers.
    • A training pack including checklists, notes and supporting images of the fleet.

    You will need to hold a full, current clean UK driving license. A driver medical will also be required. Our insurance only covers drivers between the ages of 25- 75.

    Please email your interest to [email protected] by Monday 9 August 2021. 

  • Staff & Volunteer Support for Co-op Early Years Learning Space Fundraising (21-22 Aug)

    Co-Op Central England are launching an in-store fundraising campaign to support BCLM: Forging Ahead across its network of 36 stores. 

    The campaign will fund an Early Years learning space that will be constructed at the rear of the recreated Halesowen & Hasbury Cooperative Store, which is being built as part of our new 1940s-60s historic town.  The fundraising target is £15,000 and will equip an exciting learning space for 3-5 year olds within the recreated store at the Museum. Replica food items, miniature trolleys, costume, display units and a counter with scales and a working till will allow children to explore and learn through play.

    Fundraising activity will take place in Co-Op Central England stores across the weekend of Sat 21 – Sun 22 Aug.  For six of the larger stores in the network, the Co-op have asked if BCLM staff and volunteers dressed in 1940s costume would be willing to visit these stories over the weekend and support the fundraising efforts.  Ideally, we’re looking for two people per store who would be able to spend c.3 hours on Saturday or Sunday of that weekend and who could talk to shoppers about Forging Ahead and the Early Years fundraising.  A full briefing would be given.

    At this stage, we’re looking for an expression of interest from people who are available on these days and who would be willing to get involved with this project.  If you’d be interested in finding out more, please complete the expression of interest form below by Sun 8 Aug:

    Expression of interest form