Category: Human resources

  • Restoration and extension of trolleybus network made possible thanks to investment

    Restoration and extension of trolleybus network made possible thanks to investment

    We’re delighted to share that the Museum has secured £272,000 from the DCMS/Wolfson Museums and Galleries Improvement Fund to restore and relaunch our historic trolleybus network. 

    This is a significant moment for the organisation and a real vote of confidence in our work, following a highly competitive national process. 

    The project will allow us to return three locally built trolleybuses to operation and extend their route into the 1940s–60s High Street, completing a key part of the Forging Ahead vision. 

    Why this matters 

    For the past three years, the trolleybus network has been out of use. As many of you know, it’s not just a popular visitor experience, it’s a vital part of how we move people across site, and a key part of how we tell the story of the Black Country. 

    This investment: 

    • Safeguards an important part of our collection 
    • Improves accessibility for visitors 
    • Reduces reliance on diesel vehicles 
    • Strengthens the overall visitor experience 

    A timely moment for the region 

    This all comes as Dudley prepares to welcome the Metro later this year, reconnecting the town to the wider transport network. 

    There’s something powerful about bringing historic electric transport back at the same time as new electric transport arrives. 

    What happens next 

    The grant secures the core of the project, but we’ll now be working to enhance what we deliver, including interpretation and accessibility. 

    There will be opportunities for teams across the Museum to get involved as the project develops. 

    A huge thank you to everyone who contributed to the bid, and to the teams who will help bring this project to life. 

     

  • Introducing: Bostin’ Promise Recognition

    Introducing: Bostin’ Promise Recognition

    We love celebrating the brilliant work our teams do every day – and now there are even more ways to recognise them when we see our colleagues going above and beyond.

    Monthly recognition scheme – Our Kid 

    If you’ve seen your colleagues putting their Bostin’ Promise best practise in action, you can now nominate them in our recognition scheme.

    To nominate someone, you can use our online form. You can also complete a paper form and pop it in the post boxes available in all break spaces, or the People Team post boxes at Rolfe Street or Hartills.

    Colleagues may only vote once – any double votes will be disregarded. 

    Every month, a panel will come together to review the nominations and select the top six. To thank the top six for their demonstration of the Bostin’ Promise, they will be gifted a £20 voucher. The best of the six will be named Our Kid of the Month and will be gifted a £40 voucher. All monthly winners will go into a draw to win Mukka of the Year and will be recognised for their achievement during January Reset.

    Please note that vouchers are gifted in good faith to recognise and thank special one-off contributions made by colleagues that go above and beyond, in line with the Bostin’ Promise. Vouchers cannot be transferred or exchanged i.e. for a different voucher type or equivalent cash value. 

    Manager Recognition Cards

    Managers and supervisors will also be on the lookout for great examples of the Bostin’ Promise in action. Managers have four recognition cards to award (one per pillar of the Promise) which can be given to any colleague they personally see living our values.

    Colleagues who receive all four of the different Bostin’ Promise Recognition Cards will receive a special thank you gift!

    All recognition, colleague nominations and manager-awarded cards will be shared monthly on the intranet under the People News section.

  • Our brand-new website is now live!

    Our brand-new website is now live!

    We are now entering the final stages of launching our new ticketing system and website. We’d like to thank everyone for your contributions and patience while we’ve been working hard behind the scenes to move. Our brand new website is now live, and our ticketing system will be following on Wednesday of this week.

    • Tickets for museum admission are currently not available to book. We aim to make tickets available for museum admission and special evening events from tomorrow (Wednesday 21 January).
    • Tickets for Peaky Blinders Night on Saturday 14 March and Red By Night on Saturday 21 March are available via our website. While we move to our new system, tickets for these events will be unavailable between 10am – 12pm tomorrow (Wednesday 21 January). For colleague tickets please speak to our Ticketing team directly (located in Canalside offices, to the left behind the glass partition).

    The following special evening events will go on sale on Wednesday 21 January:

      • 1960s Evening
      • 1940s Evening
      • Peaky Blinders Nights (September and November)
      • Halloween Nights
      • Festival of Light
      • Glad Tidings

    Tickets for Santa Hunts will not be available yet, and will go on sale later this year. 

    Please do take a look at the brand-new bclm.com – if you spot any errors, spelling mistakes or broken buttons, please do let the team know via [email protected] or come and see the Comms team in canalside offices.

  • Colleague Consultative Forum – Nominations Open

    Colleague Consultative Forum – Nominations Open

    There is currently a vacancy on the Colleague Consultative Forum (CCF) within the volunteer constituency. As a nomination has been received, we would like to ask for any further nominations for the volunteer representative position.

    The closing date for nominations will be Friday 27th June 2025. Elections will be held following this date if we have multiple candidates for this role. If the candidate for nomination is unopposed, volunteer constituents will be invited to endorse their candidature.

    If you would like to be considered as a CCF representative for the Volunteer constituency you will need;

    • To be engaged by the Museum as a volunteer.
    • Have a colleague who is also a volunteer propose your nomination.
    • Have another colleague who is also a volunteer second your nomination.

    In the interest of ensuring a cross representation of the Museum, the 2 representatives in the Volunteer constituency cannot be from the same team. Therefore, nominations will only be accepted from volunteers outside of the Community Advisory Panel.

    To put yourself forward, please complete and return a nomination form to the People Team (based at Hartills) either by hand, deposited in the black post box just inside the entrance to Hartills offices, or via email to [email protected].

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).

  • Inclusive presentation tips

    Inclusive presentation tips

    The Inclusive Presentation Tips guide has been produced by the Inclusive Storytelling Working Group to promote inclusive working practices. When presenting to an audience, it is likely that the people in the audience will have a range of access needs and come from a variety of communities. The tips outlined in this document will help you to ensure that your presentation is accessible and inclusive.

    It is also worth considering how you share information before, during and after your presentation, for instance:
    • Consider providing visual materials in advance or in alternative formats (e.g. print outs, large print)
    • If you plan to share the digital version of your slides with colleagues following your presentation, ensure that you use alt text for images (How to write effective alt text – Microsoft Support)

    You may also find the following resources helpful:
    • PowerPoint presentations accessibility rules – Scope for business
    • Advice for making events and presentations accessible – UK Government

    If you have any comments or questions, please speak to the Inclusive Storytelling Working Group co-chairs (Izzy Taylor and Nadia Awal).