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Category: Events

  • National Lottery Open Day – Thursday 12 March

    National Lottery Open Day – Thursday 12 March

    We are once again taking part in National Lottery Open Week this year, with free entry to the Museum on Thursday 12 March 2026 for Lottery players.

    To say thank you for the £32 million raised for good causes every week by players, there is free entry and special offers at a range of National Lottery funded venues across the UK as part of National Lottery Open Week.

    National Lottery Heritage Fund have made a significant investment in our brand new 1940s-60s development, which sees us bringing our historic storytelling into living memory once again. Set foot into the post-war era in our largest development yet, from a whole high street of shops to a fascinating industrial area.

    As our way of saying a big thank you to you, the Lottery players, we’re giving National Lottery players the opportunity to visit the Museum for free on Thursday 12 March.

    Tickets can be booked via the Museum website. To find out more about all of the venues and offers, visit the National Lottery Open Week webpage.

  • Opple A Day – Half Term programme overview

    Opple A Day – Half Term programme overview

    Date and times:

    Saturday 14 to Sunday 22 February 10am – 4pm

    Programme concept:

    How have people looked after their health in the past? Visitors will explore how people have treated illnesses at home in the past, looking at common home remedies, healthy eating, living conditions including how they got rid of toilet waste. There will also be talk of the developments in vaccinations in the Infant Welfare Centre.

    Characters will be demonstrating road safety techniques of the past with the Tufty Club, and general first aid, Girl Guide style. People found forms of exercise, clubs and societies to improve both their physical fitness and mental wellbeing in the past just like people do today. Have those interests and groups changed over time?

    Link to map / activity trail. Still awaiting the trail.

    Programme context sheet.

    Contact: [email protected]

  • Santa Hunts – Colleague survey

    Santa Hunts – Colleague survey

    Thank you to everyone who participated in Santa Hunts 2025. We’ve had some brilliant feedback from our visitors and now we need to hear from you!

    Please take a few minutes to fill in our colleague survey to tell us what you think by clicking here.

    What we did well:

    “It was so magical, interactive & lasted longer than other experiences we have done”

    In general, visitors commented on the attention to detail, the magic of the experience and how excellent the staff were – especially Santa himself!

    • 80% Excellent, 16% Good = 96% Overall Satisfaction Rating
    • 86% Strongly Agree, 9% Agree = 95% Immersive Rating
    • 77% & Strongly Agree, 17% Agree = 94% agreed that BCLM felt festive

    “The whole experience was just amazing, Santa was exceptional so believable. Our guide was fantastic, funny and really engaging with all. Charming characters along the way”

    What can we learn?

    In general, visitors commented on the number of adults per group, some issues around the quality of the gifts and others commented on the queue for food outlets (albeit, this isn’t a part of Santa Hunts as it is for other programmes).

    A brilliant set of feedback for Santa Hunts 2025, thank you to everyone involved and please do complete the survey. For any specific questions on the programme or feedback, please email [email protected]

  • Glad Tidings – Colleague Survey

    Glad Tidings – Colleague Survey

    Thank you to everyone who participated in our Glad Tidings Nights. We’ve had some brilliant feedback from our visitors, and now we need to hear from you!

    Please take a few minutes to fill in our colleague survey to tell us what you think by clicking here.

    What we did well:

    “Everything was just perfect. The music was really spread out across the site and at regular times so we managed to see everything. The atmosphere was lovely and festive. Things were easy to find, good organisation. The people in the shops and houses were friendly and chatty. Just an all round enjoyable experience. A great start to Christmas week!”

    Visitors repeatedly mentioned that they enjoyed the festive atmosphere and decoration, spending time with family and friends, and the variety of music.

    • 66% Overall Satisfaction Rating
    • 72% of visitors agreed or strongly agreed that this was an immersive experience.
    • 74% Food & Drink Satisfaction Rating
    • 89% of visitors used the map during their visit, with a satisfaction rating of 81%

    “The understanding and support you provide for SEN children. Absolutely amazing and incredibly accommodating. It’s one of the best places we have been for this.”

    “It was all wonderful. Very festive and in particular the Gospel choir in the church were incredible and the bluebird Belles were amazing too. That really made our night . It was a really magical atmosphere and we shall definitely book next year”

    What can we learn?

    In general, visitors commented on the business of site and queues for food and entertainment, as well as site orientation in the dark and generally.

    Some comments regarding the boat dock being closed & therefore the brass band replacing the Crooners in the WI.

    There are some comments that mention access requirements not being met, especially in relation to parking.

    Well done to all teams and please do complete the survey. For any specific questions on the programme or feedback, please email [email protected]

  • Glad Tidings – programme overview

    Glad Tidings – programme overview

    Date and times:

    Friday 12th December

    Saturday 13th December

    Saturday 20th December

    Sunday 21st December

    Monday 22nd December

    Tuesday 23rd December

    6.30 – 10.00pm

    Programme Concept:

    We’re welcoming visitors to an evening of heart-warming festivities and nostalgia across the Museum for Glad Tidings. A time to spend with loved ones, featuring live music, classic characters and decorations to welcome in the most wonderful time of the year. Step back in time with us to explore the origins of a traditional Victorian Christmas, the lively church and leisure music of people who moved to the Black Country from the Caribbean to work and listen to our community brass band.

    Don’t forget to stock up on unique gifts from our BCLM shop and mini-Christmas market, as well as sample our sumptuous food and drink across the site!

    Link to map / activity trail.

    Programme context sheet.

    Contact: [email protected] (Programme) [email protected] (Event)

  • Christmas Through the Decades – Programme overview

    Christmas Through the Decades – Programme overview

    Date and times:

    • Uplifted Days (Weekend & Holidays)

    29th, 30th November 6th, 7th, 13th, 14th, 20th, 21st, 22nd, 23rd, 24th , 27th, 28th, 29th, 30th, 31st, December, 1st, 2nd, 3rd, 4th, 5th January.

    • General Days

    1st, 2nd, 3rd, 4th, 5th, 8th, 9th, 10th, 11th, 12th, 15th, 16th, 17th, 18th, 19th December

    10am – 4pm

    Programme Concept:

    Start your Christmas traditions with a step back in time at Black Country Living Museum and celebrate Christmas through the Decades! Meet Historic Characters preparing for Christmas and walk the decorated historic streets during the festive season.

    The visitors should leave with a sense of Christmas through the ages – the differences – but also the similarities. That people make a special effort for Christmas and it brings us together despite circumstances.

    *There are additional trail activities, characters and external musicians on the uplifted days, see the trail for more details

    Link to map / activity trail. 

    Programme context sheet.

    Contact: [email protected] (Programme)

  • Peaky Blinders Nights – Colleague Evaluation Survey

    Peaky Blinders Nights – Colleague Evaluation Survey

    Thank you to everyone who participated in our Peaky Blinders Nights. We’ve had some brilliant feedback from our visitors and now we need to hear from you!
    Please take a few minutes to fill in our colleague survey to tell us what you think by clicking here.
    What we did well:
    “The street performances where a big highlight immersing Into the whole experience. I loved how they didn’t break character and it felt authentic and good fun and encouraging people to participate”
    “I have been to a few now and they never disappoint! Its an awesome evening stepping back in time and having all that history around and the peakys! Everyone dressing up makes it an event i so look forward to and have already booked again for March 2026! Thanks everyone for your hard work!”
    Making improvements from our September date, we found more visitors not only enjoyed seeing the street theatre, but actually saw something pop up
    • 56% Excellent, 25% Good = 81% Overall Satisfaction Rating
    • 42% Excellent, 34% Good = 76% Food & Drink Satisfaction Rating
    • 78% of visitors saw some of the street performances by Historic Characters during the event.
    • 58% Excellent, 32% Good = 90% Rating for the quality of the map.
    What we can learn:
     
    In general, visitors commented on the time spent queueing, despite the high proportion of visitors who saw something happen on the street, some commented that they still didn’t see anything or hear the iconic theme song which we know was played by nearly all bands on site at some point in the night. Some reviewers mentioned safety concerns regarding the fire and whip shows, as well as the speed of the food service.
    A huge well done to all teams involved, it was an incredibly successful night and the feedback is overwhelmingly positive, and overall satisfaction is much higher for this event than in previous years.. For any questions on the programme or feedback please email [email protected]
  • October Half Term – Colleague Evaluation Survey

    October Half Term – Colleague Evaluation Survey

    Thank you to everyone for your hard work and participation in our October Half Term Programme – Horrible Happenings. There has been some great feedback from our visitors, so now we would like to hear your opinions.

    Please take a few minutes to fill in our colleague survey and to tell us what you think by clicking this link.

    Here are some highlights of what our visitors thought:

    • 84% of visitors agreed or strongly agreed that they had the chance to participate in activities on site.
    • 92% of people thought their visit was good or excellent.
    • 40% of visitors were on their first visit to BCLM.
    • 65% thought they had gained a better understanding of migration to the Black Country.
    • Great to see all the buildings that have been preserved that would have otherwise be lost forever. The volunteers I spoke to were friendly and knowledgeable. I really enjoyed my visit.
    • Favourite part of the trail – The fun activities like the rat catcher and the night soil man. My daughter loved the talking privies, rat catcher and the UFO mystery. Finding the ghost in the school room.
    • Staff were brilliant, informative and engaged all that wished to listen.
    • There were some challenges – with queues for food, visitors noted inconsistency in the storytelling they experienced, signage is also mentioned in several comments. People wanting warm undercover picnic areas and improved vegetarian choices.

    Well done to all teams for your hard work, and please do complete the survey. For any specific questions

    on the programme or feedback, please email: [email protected]

  • Peaky Blinders Nights – programme overview

    Peaky Blinders Nights – programme overview

    Date and times:
    Saturday 27 September, 7pm-10.30pm
    Concept:
    • An evening of entertainment including live music, dance and an emphasis on 1920s/30s fashion. Visitors will be encouraged to dress up and emulate their favourite characters from the show. Our HC team will be populating the site in role, representing themes, characters, and scenarios from the show.
    • To immerse visitors in the world of the Peaky Blinders, with an industrial set, live 20’s music and entertainment. Visitors are invited to participate, observe and enjoy street scenes, dancing and dress up to look the part!
    Take a look at the map, and the event poster. For more information, please see the context sheet.
    Contact: [email protected] (programme), [email protected] (event)
  • Halloween Nights – colleague survey

    Halloween Nights – colleague survey

    Thank you to everyone who participated in our Halloween Nights. We’ve had some brilliant feedback from our visitors and now we need to hear from you!

    Please take a few minutes to fill in our colleague survey to tell us what you think by clicking here.

    What we did well:

    “So much effort went into everything. I loved all of it, the Halloween/spooky music everywhere we went, the Ghostbusters, the way the museum was lit up, the actors everywhere, the fact it was so full of people yet so well managed. There was so much to do and I think the best part was that everyone was dressed up and participating.”

    In general, visitors commented on the atmosphere, the things they could do/get involved in e.g. clown scare mine, historic character and externals, and the visitors in costume.

    • 51% Excellent, 26% Good = 77% Overall Satisfaction Rating
    • 42% Excellent, 40% Good = 82% Food & Drink Satisfaction Rating
    • 94% of visitors used the map during their visit, with a satisfaction rating of 86%
    • 80% of visitors agreed or strongly agreed that the event was an “immersive experience”

    “Fantastic atmosphere. Lots to see and do! Our daughter has autism, so the quiet room equipped with sensory toys and ear defenders was a FANTASTIC idea. It’s great to see places being inclusive!”

    What can we learn?

    In general, visitors commented on the business of site and queues, as well as site orientation in the dark and generally. There are some comments that mention access requirements not being met, especially in relation to queues. Some visitors also commented that they would like more new activities due to being annual visitors for Halloween.

    Well done to all teams and please do complete the survey. For any specific questions on the programme or feedback, please email [email protected]