Category: General News

  • Congratulations Hannah!

    Congratulations Hannah!

    Congratulations to Hannah Brown, our Audiences & Communications Manager, on successfully completing her apprenticeship with distinction!

    Hannah first joined the team in 2018 as a Marketing Coordinator and rose to the role of manager. Since January 2023, she has been undertaking her Level 6 apprenticeship through Cambridge Marketing College, a journey that reflects both her commitment and passion for marketing.

    We’re incredibly proud and we look forward to the valuable contributions she will continue to make to our Museum.

  • All Colleague Briefing – May 2025

    All Colleague Briefing – May 2025

    As part of our continual programme of ensuring engagement and communication across the Museum’s operational and strategic activity, we will be holding briefings to update all colleagues on the Museum’s progress and the plans for 2025.
    These briefings will take place on:
    • Tuesday 20 May
    • Wednesday 21 May
    • Saturday 24 May

    All the briefings will take place in Hall 2 and will commence at 9am, finishing at 9.30am.

    • Many of you will already be scheduled by your line managers to attend one of these sessions. If you have not yet been scheduled, please contact your line manager.
    • All contracted colleagues are mandated to attend these sessions. We would also strongly urge colleagues from both our volunteer and casual community to all attend.
    • You only need to attend one of the briefing sessions.

    Can you please sign up using the following link: All Colleague Briefings May 2025

    Slips will be available for colleagues to submit questions or comments in advance.  These can be submitted anonymously, which is especially helpful for anyone unable to attend or who prefer not to speak up on the day. We will place some in break areas, but they will be available from line managers at morning briefings.
    If you have any trouble signing up for the briefing because you do not have a BCLM email address, please speak to your line manager who will be able to add your name for you.
  • CCF Update

    CCF Update

    Following the conclusion of the nomination process, nominations have been received for the following constituent posts;

    • Casuals – Kit Proctor (Casual Historic Character)
    • Historic Characters – Bryce Bealey
    • Salaried – Tracy Ledward (Museum Welcome Administrator)

    As the above nominations are unopposed, in accordance with the constitution and terms of reference, constituents are invited to endorse their candidature. Constituents are therefore asked to email [email protected] by Wednesday 7 May 2025 if they have any reason to oppose the nomination of the above-named individual for their constituency.

    Vacancies remain for the following constituent posts;

    • Cleaning & Recycling
    • Visitor Welcome & Admissions
    • Volunteers

    The closing date for nominations for the above posts has been extended to Wednesday 7 May 2025.

    If you would like to be considered as a CCF Representative, you will need a colleague from the same constituency as you to propose your nomination and the name of another colleague, again within the same constituency, who seconds the nomination. To put yourself forward, please complete and return a Nomination Form to the People & Culture team (based at Canalside) either by hand, deposited in the black post box outside the People & Culture office, or via email to [email protected].

  • Volunteer Coffee Morning

    Volunteer Coffee Morning

    We’d like to invite you to our next volunteer coffee morning.

    📅 Date: Thursday 1 May

    🕥 Time: 10:30am – 12pm

    📍 Location: Classroom 2 (Learning Centre)

    All volunteers and volunteer managers are invited to attend! There will be light refreshments (tea/coffee/water) and biscuits aplenty!

    👉 Sign up: via Volunteero (https://app.volunteero.org/missions/45921/shifts) or email [email protected]

    We hope to see you there!

  • Colleague tickets – AIM Conference

    Colleague tickets – AIM Conference

    The Association of Independent Museums Annual Conference returns on 18 & 19 June, with the theme “Museums in Motion: Building Resilience for a Changing World”. The conference will be taking place at the Mary Rose Museum in Portsmouth. The conference also includes an optional social event on the Tuesday evening.

    We are able to provide three tickets for colleagues. If you are interested in attending the conference, please check in with your line manager for approval and express your interest directly via Jo Turner ([email protected]) by Friday 25 April.

    Details about the programme of the conference can be found on the AIM website.

  • Internal tickets and voucher request process

    Internal tickets and voucher request process

    Please use this form for all food & beverage complimentary vouchers and any general admission complimentary ticket requests including events. (Not for corporate hire/business partners/event wristbands).

    Eligible requests include:

    • Visitor experience recovery (complimentary entrance or F&B).
    • Guests and departmental needs (e.g. community engagement, contractors).
    • New starter inductions.
    • Audience and comms engagement (press, marketing).
    • Competition prizes and fundraising.

    Staff and volunteer complimentary tickets are not included in this list. If you wish to receive these, they should still be requested in the usual way via [email protected].

    Request process:

    1. Complete the Internal Voucher Request Form. Must be completed in full.
    2. Submit the form at least 3 working days in advance to the Ticketing team.
    3. Await confirmation – All requests are provisional until confirmed by the Ticketing. Additional information may be requested.

    Find more information in the request process document.

    Any questions, please contact the Ticketing team. 

  • FAO All Colleagues – Intranet Password Update

    FAO All Colleagues – Intranet Password Update

    FAO all colleagues,

    The password to log into our company intranet (intranet.bclm.com) has been changed. The new password is ‘CheeseCob‘ (without the quote marks).

    This password update was carried out as part of our regular security procedures to protect company resources and information. If you have any trouble accessing the intranet with the new password, please contact the IT department at either [email protected] or [email protected], for assistance.

    Thank you.

  • Woodside Library – update

    Woodside Library – update

    Unfortunately, the Museum’s main contractor for the reconstruction of Woodside Library has ceased trading and gone into administration.  Despite this set back, we remain committed to completing the outstanding works and opening the library as soon as possible, to enable its stories to be told. We are currently working up alternative arrangements to complete the building and will share an updated opening timeline in due course.

  • Colleague Consultative Forum (CCF) – Vacancies

    Colleague Consultative Forum (CCF) – Vacancies

    Due to a number of colleagues leaving the Museum over the next month, and an elected representative’s term coming to an end, there are a number of vacancies on the CCF.

    We would therefore like to invite nominations for the following constituent posts;

    • 1 x Casuals
    • 1 x Historic Characters
    • 1 x Salaried
    • 1 x Visitor Welcome & Admissions

    There also remain open positions for the following representatives;

    • 1 x Volunteers
    • 1 x Cleaning & Recycling

    (Please note that participation of volunteers on the CCF remains on a voluntary basis)

    The CCF plays a key communication and discussion role in many significant matters affecting all colleagues across the Museum. Further information on the role of the CCF can be found in the Colleague Consultative Forum Constitution Terms of Reference.

    If you would like to be considered as a CCF Representative, you will need a colleague from the same constituency as you to propose your nomination and the name of another colleague, again within the same constituency, who seconds the nomination. Unsure about which Constituency you fall under? Find out here.

    The closing date for nominations is 21 April 2025. Elections will be held following this date if we have multiple candidates for a single role. In the event that a candidate for nomination is unopposed, their constituents will be invited to endorse their candidature.

    To put yourself forward, please complete and return a nomination form (which can be found here) to the People & Culture team (based at Canalside) either by hand, deposited in the black post box outside the People & Culture office, or via email to [email protected].

    All employees (who have successfully completed their probationary period) are eligible to apply, with the exception of the Leadership Team. Casual workers may only apply to represent the Casuals constituency and Volunteers may only apply to represent the Volunteers constituency. In the interest of ensuring a cross representation of the Museum, the 2 representatives in the Casual and Volunteer constituencies cannot be from the same team.

    As a reminder, the current CCF Representatives are:

    Constituency Representative(s)
    Salaried Elizabeth Peters *

    Lisa Bate

    Historic Characters Emily Banks

    Greg Dunn

    Matthew Robinson*

    Visitor Welcome & Admissions Lisa Edwards*
    Enterprise Lisa Evans
    Cleaning & Recycling 1 x vacancy
    Casuals David Ball*

    1 x vacancy

    Volunteers Karen Griffiths

    1 x vacancy

    *Constituent post up for nomination.

     

  • Museum restructure – consultation stage concluded and confirmed structure

    Museum restructure – consultation stage concluded and confirmed structure

    Dear Colleagues,

    We want to express our heartfelt gratitude to each and every one of you for your patience, resilience, and unwavering commitment to the Museum since we entered a consultation process regarding restructure proposals on 3 February. The journey we’ve been on together has not been easy, but your dedication has been vital in helping us get to this point. This essential process was driven by the need to manage costs in challenging economic times, alongside a revitalised focus on enhancing visitor experience and excellence in Living History. We acknowledge that this has been a challenging period, and we want to thank each of you for your continued commitment to our visitors, your input during the process, and the consideration you’ve shown for your colleagues.

    We are now at the conclusion of the consultation period, and we are pleased to share that the updated organisation chart is now available to view. Please do study the new staffing structure carefully to appreciate the responsibilities, working relationships and dependencies within the Museum Team. If you notice a mistake, please mention it to your line-manager. Our goal throughout has been to minimise the impact on our team, but unfortunately, a limited number of roles have been made redundant, with five people having their roles confirmed as such. The contributions made by these colleagues, especially during such a difficult time, are deeply appreciated, and we are incredibly grateful for their dedication to the Museum. Over the coming weeks, some will be completing handovers, while others will continue for a period of time as they undertake distinct pieces of work. We appreciate their ongoing support during this transition.

    As we move forward to implement this new structure, which includes new roles, teams, and reporting lines, we enter a transition period. This phase will allow for a smooth and effective adjustment to the new roles and responsibilities, and your manager will be in contact with you directly to schedule the time necessary to make these changes as effective as possible. As we do that, we also commence recruitment for roles vacant in the new structure, and you can find the first of these opportunities here.

    Once again, thank you for your understanding and support as we navigate this transition. We look forward to the bright future we will build together.