Author: IT Team

  • Louise Small & Barbara Tyler – 30 bostin’ years at BCLM

    Louise Small & Barbara Tyler – 30 bostin’ years at BCLM

    Two weeks ago, two iconic team members received recognition for having been part of our Museum’s history for 30 years.

    • Louise Small remembers how her mother, her two aunts, her uncle, and her cousin started working at the Museum when it opened. During the summer holidays, she would accompany her mother and help clean up in the café. During these 30 years which, according to Louise, have flown by, she has worked in many different roles. Her favourite is the story of the chemist, Mr. Doo (and all the poisons), and most recently Lea Road Infant Welfare Centre.
    • Barbara Tyler started on 2nd April 1994 and has always worked as an historic character. Her favourite building to work in is Jerushah –  she makes the rugs and looks after everything.

    Both have been employed as historic characters and supported the Museum through all of its developments during these years. Our sincere thanks to both Louise and Barbara for their contribution to giving our visitors a brilliant day out over the last 30 years. 

    Something that both highlight about a lifetime working at the Museum is the people. Louise says, ‘everyone is so nice, we are like one big family. I love how interesting visitors are as well’.

     

  • Joe Davies – congratulations!

    Joe Davies – congratulations!

    Congratulations to Joe Davies, from the Maintenance team, who has recently completed his apprenticeship and has been offered a permanent position with us as a Gardener.

    Joe joined us as part of the ‘Kick Start’ Scheme, studying at Birmingham Metropolitan College and being based in the Birmingham Botanical Gardens. From 8 November 2021 to 7 February 2024, Joe pursued his Level 2 qualification, demonstrating not only his commitment but also his passion for horticulture.

    As Joe steps into his new role as a Gardener, we look forward to the valuable contributions he will continue to make to our Museum.

  • Familiarisation Sessions – Spring Hill Post Office, Halesowen and Hasbury Co-op, and Langer’s Army & Navy Stores

    Familiarisation Sessions – Spring Hill Post Office, Halesowen and Hasbury Co-op, and Langer’s Army & Navy Stores

    Preparations for the opening of our newest additions: Spring Hill Post Office, Halesowen and Hasbury Co-op, and Langer’s Army & Navy Stores are well underway.

    We offer exclusive preview sessions for our colleagues as they open their doors to the public on 29 June 2024. Led by our Interpretation & Research team, these sessions will provide a first hand look at the fascinating buildings in the 1940s – 1960s high street.

    Mark your calendars for Wednesday 19 June and Thursday 20 June 2024, as we will be hosting two sessions on each date. The sessions will run for 30 minutes each, with timings at 9:00 am and 4:15 pm.

    If you’re interested in joining us for a tour, please send an email to [email protected], indicating your preferred date and time slot.

  • People News – April 2024

    People News – April 2024

    Welcomes

    A warm welcome to our latest addition, Samina Shabir, who has joined the Museum this month as our newest Historic Character Team Manager. Samina comes to us with a wealth of experience and knowledge from Chessington and Merlin attractions such as the London Eye.

    Please make sure to say hello if you see Samina on site.

    Farewells

    At the end of March we said goodbye to Pam Woodall, Enterprise Supervisor, Laura Dudley, Development Coordinator and Helin Elma, Enterprise Team Member.

    Earlier this month we bid adieu to the following established colleagues;

    Tom Dipple, Programme Development Manager (Education), has changed career direction with HMRC after 5 years in the Programme Development team.

    Les Round, Multi-skilled Maintenance Assistant, leaves the maintenance team after 16 years with the Museum.

    We also say farewell to Janet Brennan, who leaves us for Network Rail after 7 years as our Health & Safety Manager.

    Charlie Moon, Museum Welcome Administrator, Amy Walters, Enterprise Supervisor,  and Enterprise Team Members Chloe Nicholls and Nicola Gill.

    Their absence will be felt within the Museum and we wish them all the best.

  • Free ‘Healthy Heart’ Health Checks

    Free ‘Healthy Heart’ Health Checks

    On Wednesday, 8 May 2024, Dudley Integrated Health & Care will be onsite, generously providing Free Health Checks to all colleagues.

    These comprehensive Health Checks encompass vital metrics such as Height, Weight, Blood Pressure, Pulse, Blood Sugar, and Blood Cholesterol levels (collected via fingerprick samples). Additionally there will be general health & lifestyle advice and guidance available.

    The initiative’s Healthy Heart Hub, focuses on educating individuals about monitoring their own blood pressure and understanding its pivotal role in cardiovascular health. Skilled health coaches will be on hand offering interventions tailored to individual needs.

    There will be two sessions available: a morning session from 10:00 am to 1:00 pm, and an afternoon session from 1:30 pm to 4:30 pm in the learning center, classroom 1.

    If you would like to sign up for a free check, please reach out to Susannah at [email protected] to reserve your preferred morning or afternoon slot. Rest assured, a 20 minute time slot will be allocated to you.

  • Easter – Spring In Your Step Visitor Feedback

    Easter – Spring In Your Step Visitor Feedback

    Thank you to all teams who made this year’s Easter programme a great success – scoring a satisfaction rating of 92%! We had 23,096 visitors over the course of the school holidays in spite of the sometimes rainy weather.

    Highlights:

    • Friendly, knowledgeable staff who stay “in character”
    • Easter activities, including choir, postman, photographer and mother, craft, and egg and spoon
    • Formal Demonstrations are proving to be particularly successful, including the Drift Mine tour, mothercraft class, school lesson, and Industrial Quarter
    • Immersive atmosphere “like stepping back in time”
    • New Forging Ahead buildings
    • 82% of visitors surveyed learnt something new about the Black Country

    Area of Improvement:

    • Queues – mine, food outlets
    • Food & Drink availability – offering the special Easter items in more locations
    • Varied levels of staff engagement

    Special mentions from the survey/feedback go to… Bryce, Richard, Mick, Kit, Lucy, Charlie and Steve.

    Please ensure you feedback your thoughts on the programme via staff surveys and the Historic Characters who will be attending the 6 week Programme Evaluation.

    For any questions, please contact [email protected]

  • Annual Aim Conference

    Annual Aim Conference

    The AIM (Association of Independent Museums) annual Conference will be held at Black Country Living Museum on 13 & 14 June 2024.

    This year’s conference theme of ‘Heritage: At the heart of the community’ will see colleagues from across the UK explore the vision for independent Museums as we explore the indispensable role that museums play in weaving our communities together, driving economic vitality, and nurturing an appreciation for our shared history.

    We’ll celebrate this pivotal role and ask, “How can heritage organisations contribute to the development of thriving communities?” 

    Sessions will cover innovative community engagement projects, growing your audience, co-curation and co-creation, dementia friendly programming, developing an effective public engagement strategy, improving storytelling, addressing challenging topics with care, ‘gamifying’ young volunteering, building your online community and much, much more. As ever with AIM Conference, delegates can look forward to a schedule packed with inspirational and practical advice, debate and discussion.

    As in previous years we are offering colleagues the opportunity to attend this year’s conference. All you need to do is complete an application and provide us with some information as to how you think this will be of benefit to you in your role here at BCLM.

    More information is available on the AIM website; https://aim-museums.co.uk/aim-conference-2024/

    If you are interested in attending, please complete the AIM application form by using: AIM Application 2024 and return to [email protected] by 5pm on Friday 26 April 2024. Staff will be selected based on their application and informed in early May.

  • Safe together at BCLM: Working at Height

    Safe together at BCLM: Working at Height

    Working at Height remains one of the biggest causes of fatalities and major injuries in the UK. Work at height means work in any place where, if there were no precautions in place, a person could fall a distance liable to cause personal injury.

     Before working at height follow these simple steps:

    • Avoid work at height where it’s reasonably practicable to do so
    • Prevent falls by using the right type of equipment safely or by using an existing place of work that is already safe. Don’t overreach or use equipment that isn’t stable.
    • Minimise the distance and consequences of fall by using the right type of equipment that you have checked is safe to use

     If others are working at height then keep yourself safe and don’t enter any exclusion area that has been set up e.g. cones around areas where the Genie lift is operating. This is to prevent you being struck by anything that may be dropped from above.

    Risk assessments must be in place before any work at height takes place so make sure you have read and signed any risk assessments for the task before you do it.

    Any questions please ask.

     

  • Colleague discount – 20% off Village Hotels

    Colleague discount – 20% off Village Hotels

    We work hard to share our history while creating wonderful experiences, but what about us? We also deserve relaxing weekends with opportunities to explore and learn about the stories of other regions at affordable prices.

    We are delighted to announce the following deal for our colleagues. We can enjoy an exclusive 20% discount on weekend stays throughout the UK at Village Hotels.

    HOW DOES IT WORK?  

    Use this code when booking: CORWE

    VilageHotels.com/Friends

     

  • People News – March 2024

    People News – March 2024

    Farewell

    Paul Crofts, Chief Operating Officer will be leaving the Museum in early June, after over two and a half years in the role. In this time, Paul has made a great impact with his dedication, leadership and commitment to the work of the Museum, not least with Forging Ahead. Having joined the Museum from the railway industry, Paul will now continue to further his career in the attraction sector and is joining an online travel agency in the early stages of major growth. An exciting opportunity for him and his young family.

    Whilst we are sad to see Paul leave, we will use this opportunity to consider the most appropriate fit to support the Museum at this strategically exciting stage of our history.

    We wish Paul every success for the future.

    We also bid farewell to Denise George, Finance Assistant who has retired after 29 years and Pam Woodall, Enterprise Supervisor leaves us after 13 years at the Museum.

    Welcome

    A warm welcome to, Shayna Perera who has joined the Engagement Operations Team as a Duty Manager. Shayna was previously a duty manager with Birmingham Museums Trust.

    Billie-Jo Clarke Joins the Enterprise Team as Commi Chef.

    Later this month Sean Bird joins the Maintenance team as our Heritage Painter & Decorator.

    We also have a number of new casual team members joining our Enterprise and cleaning teams.

    Please make sure to say hello if you see our new colleagues on site.

    Other News

    Reebekah Gamston has been appointed as Food & Drink Shift Manager within the Enterprise Team, please join us in congratulating Reebekah.