Category: Information Sharing

Thank you so much to everyone who took part in and supported our first 1940s event!

1940s Weekend (daytime)

As always, your feedback is extremely valuable to us, so please take a few minutes to fill in our staff survey.

Overall visitors loved the atmosphere, the music, the traders and the characters and re-enactors who invited participation. New additions were also well received: the representation of Indian servicemen and women, fashion show, more vehicles. Visitors were less positive about their experience in the car park, transport, queueing for food, disabled access and not enough tea! (Britain was built on the cuppa). Some visitors felt that re-enactors and characters were sometimes more engaged with the audience than with each other.

• 76% of visitors said the event was excellent – with a further 20% saying it was good.
• 66% of people learnt something about migration to the Black Country
• 80% of people felt they had an opportunity to participate
• 83% of visitors who had food and drink said it was good/excellent

Some comments from visitors (both positive and constructive):

• “Absolute assault on the senses, felt like if been transported back in time and the children were amazed by it all”
• “The effort made to provide entertainment, the re-enactors, staff and the whole atmosphere was lovely”
• “This is the best experience of my life, really take you back in time”
• “I would want more interaction with characters more characters in costume and to stay in character found it boring walking in and out no one there”
• “My only complaint is that there is not enough places to sit and have a cup of tea…we wanted wartime tea not in a take away cup”

1940s Evening

Your feedback is very valuable to us, so please take a few minutes to fill in our staff survey.

Visitors enjoyed the entertainment and atmosphere on site, especially the D Day Darlings. Some visitors wanted more seating, both at the stages and for food and drink – as well as more food and drink outlets near stages and traders to reduce queues elsewhere.

•  97% satisfaction rate with 78% of visitors stating that it was excellent
• 92% of visitors said it was an immersive experience
• 91% of visitors who had food and drink said it was good/excellent

Some comments from visitors (both positive and constructive):

• “We visit many 40s events and this is one of the best.”
• “The whole event was amazing from the stalls to the entertainment it was top class”
• “Lots better having the music stages in a central position with the fair ground, it really added to the atmosphere.”
• “For the evening I would strongly recommend putting seats in front of all the stages. A lot of visitors were elderly and having to stand.”
• “More pop up drinks or tea areas around the stalls area and stage as long queues at pubs “

Thank you so much to everyone who took part in and supported our first 1960s event! It was a roaring success and the visitor response has been very positive (see below for ratings and comments). As always, your feedback is extremely valuable to us, so please take a few minutes to fill in our staff survey

• 96% of visitors rated their overall experience of the programme as “good” or “excellent”
• 87% felt the museum represented their heritage
• 89% felt it was an immersive experience
• 88% felt they had the opportunity to participate

Some comments from visitors (both positive and constructive):

•  “Where do I start…the atmosphere was electric, the shops, the people, the staff, the music, the food, the fair…..I absolutely was blown away by the way this event was put on ..I hope you will do this again…The tribute band to the Beatles…they were absolutely amazing… thank you so much for all your hard work…it showed, I visit quite regularly and this evening was absolutely fantastic”
• “The variety of music, the food venues open till later, all the shop proprietors very knowledgeable and informative and kept in character! Atmosphere, everyone joins in dressing the part”
•  “I’ve been to many events at the Museum both as a visitor and staff. This is the best event I’ve attended. It was well thought out and the acts were all excellent”
•  “Absolutely fantastic night would definitely come again what a performance by the beatles and the drag queen, the supremes too”
•  “Took mom, 84, she has onset dementia. It was fantastic listening to her memories jogged by your museum, singing along to all the groups. We had your local Bobby arrest her. Fantastic night”
•  “The event was great, but we felt there were too many acts performing at once in different areas, which made it hard to decide where to be. To alleviate this, I would suggest extending the event to 11:30 pm instead of 10:30 pm. This would give people more chance to feel less rushed and give the option to enjoy the evening for longer. We really enjoyed the drag act (Dahlia Rivers), but it was a shame she was inside where not many people were”
•  “It was rather crowded and not enough food and drink vendors there were really long queues, should have been seating as lots of people were semi and disabled people”
•  “Loved the live bands however the stages in the high street and folks park were too close and the AC30’s were drowned out by the bands on the other stage”