Helpdesk

Iplicit

FuseMetrix

Planday

My ePayWindow

Intranet

Author: IT Team

  • Coming This Autumn: Colleague Thank You Event

    Coming This Autumn: Colleague Thank You Event

    As a sincere thank you for your incredible dedication, the Leadership Team and Trustees are delighted to share that we’ll be hosting a Colleague Thank You Event this September.

    This event is a chance to celebrate and recognise the amazing achievements you’ve made possible, including:

    • Winning VisitEngland’s Large Visitor Attraction of the Year 2025!
    • Delivering our busiest ever month for venue hire and events this June.
    • Seeing education visitor numbers return to 2019 levels for the first time since Covid.
    • Supporting what is shaping up to be a very busy summer period ahead.

    Your commitment, creativity and teamwork have been outstanding, and we want to take this opportunity to show our deep appreciation for everything you do.

    More details about the event will follow soon – but for now, please know how much your efforts mean to all of us.

  • Windrush Stories Day Programme – overview

    Date and times:
    Saturday 21 June
    10am – 5pm
    Windrush Day is back at the Museum on Saturday 21 June to commemorate this symbolic moment in our nation’s history, showcasing Black British contribution to the Black Country and the wider UK, from Commonwealth countries and beyond.
     Visitors and members from the community will have a chance to discover stories across the site including:
    • Learn how to play Jamaican dominoes in the Elephant and Castle pub.
    • Get their hair styled and makeup done with Genna.
    • Join the lively steel pan workshop to experience the vibrant sounds of the Caribbean.
    Key Characters include:
    To see the full programme, download the activity trail Windrush Event map 2025.pdf.
    For any questions, please contact the programme lead Izzy Taylor [email protected], Chantelle Richards [email protected] or Janine Downes [email protected].
  • 📚 H&W BCLM Bookworms – A Book Club for All Colleagues!

    📚 H&W BCLM Bookworms – A Book Club for All Colleagues!

    Love to read? So do we! Come together and share your love of reading with colleagues!
    We’ll be working our way through Reese’s Book Club: The Complete List – Reese’s Book Club. Each month, we’ll meet to chat about the current read and pick our next book together. Not feeling a particular title? No worries – you’re welcome to skip it and join us for the next one!
    📅 When:
    • Wednesday 25 June
    • Wednesday 23 July
    • Wednesday 20 August
    • Wednesday 17 September
    • Wednesday 15 October
    • Wednesday 12 November
    • Wednesday 10 December
    🕣 Time: Drop in anytime between 8:30 AM – 9:30 AM – cant meet or too early? Don’t worry, we have a WhatsApp group where we can discuss the books anytime!
    📍 Where: Learning Centre, Classroom 1 – bring your tea and enjoy a biscuit!
    No need to sign up – just come along! If you’d like more information, feel free to email [email protected]
    We can’t wait to see you there!
    We also have a collection of books the group has previously read. If you’d like to borrow any of these – or even start your own book club within your team – just let us know!
    Available titles include:
    Little Women, Where the Crawdads Sing, The Woman in Black, Tomorrow Tomorrow and Tomorrow, All My Mothers.
  • Colleague Consultative Forum – Nominations Open

    Colleague Consultative Forum – Nominations Open

    There is currently a vacancy on the Colleague Consultative Forum (CCF) within the volunteer constituency. As a nomination has been received, we would like to ask for any further nominations for the volunteer representative position.

    The closing date for nominations will be Friday 27th June 2025. Elections will be held following this date if we have multiple candidates for this role. If the candidate for nomination is unopposed, volunteer constituents will be invited to endorse their candidature.

    If you would like to be considered as a CCF representative for the Volunteer constituency you will need;

    • To be engaged by the Museum as a volunteer.
    • Have a colleague who is also a volunteer propose your nomination.
    • Have another colleague who is also a volunteer second your nomination.

    In the interest of ensuring a cross representation of the Museum, the 2 representatives in the Volunteer constituency cannot be from the same team. Therefore, nominations will only be accepted from volunteers outside of the Community Advisory Panel.

    To put yourself forward, please complete and return a nomination form to the People Team (based at Hartills) either by hand, deposited in the black post box just inside the entrance to Hartills offices, or via email to [email protected].

  • Join the Street Sixes Cricket Team for a day!

    Join the Street Sixes Cricket Team for a day!

    We’ve been offered the chance to take part in the Worcester Street Sixes – a fast-paced, fun cricket competition organised by the Worcestershire Cricket Foundation.

    We have a team of six places available for the event, which takes place on Thursday 19 June at 6pm at the Museum. Entry is completely free – so whether you’re a seasoned cricketer or just up for a bit of friendly competition, you can get involved.

    If you’re interested in taking part, please get in touch as soon as possible:

    • Contact Alice ([email protected]) by the end of today, Thursday 12 June.

    • Or contact Kate ([email protected]) by Friday 13 June.
      Make sure to include your t-shirt size when you respond.

  • May Half Term – Colleague evaluation survey

    May Half Term – Colleague evaluation survey

    Thank you so much to everyone who took part in and supported May Half Term’s theme “Sugar and Spice. The visitor response has been quite positive (see below for ratings and comments). As always, your feedback is extremely valuable to us, so please take a few minutes to fill in our colleague survey.

    • 91% of visitors rated their overall experience of the programme as “good” or “excellent”

    Here’s some of the feedback (both positive and constructive)

  • Wedding photoshoot – we need your help! (updated)

    Wedding photoshoot – we need your help! (updated)

    Could you be a model for our upcoming wedding photoshoot? We need wedding guests for our photoshoot this July!

    As some of you may already know, we are keen to continue developing our venue hire offer and have been in long discussions with various teams about offering wedding reception packages here at the Museum. In the short term, this will be a package after we close for the day on an exclusive hire basis. Excitingly, we are now ready to promote our ‘Union Package’ based in the Workers’ Institute, and our ‘Link Package’ based in the Bottle & Glass Inn and get the word out to any happy new couples.

    The promotion side is where we need your help! With the help of Audience and Comms, we have planned a mock wedding reception photoshoot for Thursday 3 July from 5-8/9pm, where we will be inviting in two photographers to photograph up to three “couples” (these don’t have to be real couples!) and their ‘fake wedding guests’ in formal attire so we can promote these packages. Following casting, we will speak to our bride and groom models about costume.

    We are keen to represent our wider community as part of the shoot, so we would welcome any kinds of couples to come forward.

    Photos from this shoot will be used in promotional material by the Museum and may also be submitted to key publications such as wedding magazines as part of advertising. Participants will be required to sign consent forms expressing agreement of the use of images.

    If you would be happy to either participate as a guest or as part of a couple and are available on this date, please contact Alice as soon as possible to discuss further – either via email at [email protected] or pop to Canalside to chat to her. Nibbles and a selection of drinks will be provided during the shoot!

  • Festival of Vehicles Weekend – Programme overview

    Festival of Vehicles Weekend – Programme overview

    Date and times:

    Saturday 14th & Sunday 15th June 2025

    10.00 – 5.00pm

    Programme Concept:

    A showcase of Black Country Vehicles from our collection. The weekend will include displays of vehicles around the site and then a cavalcade showcasing iconic vehicles from Black Country History.

    Even our horses will get the chance to shine pulling their cart, before we showcase bikes, cars, and finally our ‘specials’ – unique vehicles from our collection that only come out on special occasions, be sure not to miss the Ice Cream Box Tricycle Race!

    We will also play host to a number of vintage vehicles travelling from all over the Midlands and beyond to showcase at BCLM over the weekend!

    Please see the booklet.

    Programme context sheet.

    Contact: [email protected] (Programme) [email protected] (Event)

  • Great Turnout for Our First Crochet Workshop! 🧶

    Great Turnout for Our First Crochet Workshop! 🧶

    We had a fantastic response to the first session of our crochet workshop – thank you to everyone who came along! A big shoutout to Lisa for her patience and guidance as we got to grips with the basics.
     
    If you missed it, don’t worry – there’s another chance to join in this week!
     
    📅 Dates:
    • Thursday 5 June
    • Thursday 12 June
    • Thursday 19 June
    🕟 Time: 4:30pm – 6:00pm (drop in anytime)
    📍 Where: Visitor Centre Café
    💷 Cost: Free (all equipment provided)
    ☕ Refreshments: Tea, coffee, squash and biscuits available
    👨‍👩‍👧 Friends & family welcome!
     
    Come along, get creative, and enjoy! To help us plan for numbers, please email [email protected] to sign up.
     
    Looking forward to seeing you there!
  • Our Museum wins gold in the Large Visitor Attraction of the Year award!

    Our Museum wins gold in the Large Visitor Attraction of the Year award!

    🏆 We’ve done it – National Gold for Black Country Living Museum!

    Announced last night at the VisitEngland Awards for Excellence

    We’re absolutely thrilled to announce that Black Country Living Museum has been awarded Gold for Large Visitor Attraction of the Year at the national VisitEngland Awards for Excellence!

    This is a huge honour—and a moment of real pride not just for the Museum, but for the entire Black Country. It recognises the stories we tell, the unique experience we offer, and the heart and soul our people put into every visit.

    🌟 Top spot in a tough field

    We were proud to be named a national finalist alongside two outstanding attractions:

    • Liverpool Football Club Tours & Experiences
    • The National Space Centre

    To then be awarded Gold ahead of these incredible venues makes this recognition even more special.

    This year’s competition was fierce, with over 1,800 entries across the country at the start of the journey to the final. To come out on top is a remarkable achievement.

    👏 This award belongs to you

    This success is only possible because of you—our dedicated staff and volunteers. Whether you’re working front of house, behind the scenes, or anywhere in between, your passion, hard work, and warmth shape every visitor’s experience.

    We know how much pride and care you bring to what you do, and this award is a clear reflection of that.

    🤝 Powered by the bostin promise

    At the core of this win is our Bostin Promise—our commitment to providing a consistently outstanding visitor experience. This recognition reinforces how important that promise is and the difference it makes every day.

    📣 More to come…

    We’ll be sharing more in the coming days on how we plan to celebrate this news and communicate it with visitors, partners, and the wider community. Keep an eye out for updates!

    For now—thank you and congratulations. This win is yours, and it’s something we can all be immensely proud of.