Thank you to all colleagues who completed the first ever comprehensive survey of the Museum Team.
The survey received responses from 149 colleagues, from a total headcount of 546 colleagues. Although we will always want 100% participation, this level of response is strong. Overall, the findings present a positive picture of engagement, with high levels of pride in the Museum, strong awareness of Museum values and a culture where most colleagues feel respected and able to raise concerns.
However, alongside these strengths, the survey identifies opportunities to improve communication, strengthen understanding of the Museum’s long-term strategy and broaden recognition across the workforce.
Headlines
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94% of colleagues would recommend BCLM as a place to work.
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Inclusive culture and strong organisational values are well embedded.
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Communication and strategic understanding identified as key areas for improvement.
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Recognition and workload management present opportunities for improvement.
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Need to develop and improve travel options and accessibility for colleagues.
Next Steps
Beginning with the Leadership Team, these results are now being analysed in more detail to decide how we can build on the positive outcomes and address where improvement is needed. So watch out for the actions being taken, including a commitment to rerun the survey annually so that we can all track progress.
Andrew Lovett OBE
Chief Executive
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