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Category: Volunteers

  • Volunteer Reset session

    Volunteer Reset session

    All volunteers are invited to attend this year’s Volunteer Reset session. Join us to find out more information on the following:
    • Update from our Chief Executive on last year and outlook for the year ahead
    • Hear about essential new emergency protocols, safeguarding responsibilities, and reporting harassment
    • Learn about a large and diverse collection of objects that bring Black Country stories to life
    • Enhance your understanding of what the ‘Bostin Promise’ means and how it applies to your daily responsibilities
    Date: Monday 10 February 2025
    Time: 10am-1pm (hot drinks available from 9.30am)
    Location: Hall 2 (Black Country Living Museum)
    Light refreshments (tea/coffee/water) will be available.
    👉 RSVP online: https://forms.office.com/r/2Jm3AU453V 
    Please contact Ricki at [email protected] or 0121 521 5690 ext. 302 if you have any questions.
  • Irish Histories drop-in sessions

    Irish Histories drop-in sessions

    All staff are invited to the Irish Histories drop-in at 1:30pm on Friday 17th January and Monday 20th January which will be taking place in Learning Centre Classroom Two. This is a chance to contribute to the development of stories and characters at the museum in 2025. Many people in the Black Country and at the Museum have Irish heritage, often from those who came to live here in Victorian times, or those who came after the Second World War. This will be a short, fun session to seek ideas, feedback, and stories that we could be telling at BCLM.

  • Volunteero – New app for volunteers

    Volunteero – New app for volunteers

    We recently implemented a new volunteer system called Volunteero to ensure we provide our volunteers with the best possible experience.
    Volunteero replaces Better Impact, which was deactivated on Thursday 31 October.
    Why are we doing this?
    • Save manager time – This platform will make manager tasks easier to complete, enabling them to deliver more impact out on-site.
    • Streamline your experience – You will be able to manage your volunteering.
    • Improve engagement – Easily keep in touch with your manager and fellow volunteers, see upcoming sessions, and other opportunities you may be able to sign up to.
    How to access Volunteero?
    For volunteers: You will have received an email from Volunteero (“[email protected]”) containing your login details and links to download the app. You can sign in either via a web browser or through the mobile app “Volunteero”. We have created this short how-to guide to help you.
    For managers: Please use the SSO link via the Intranet’s Apps/Helpdesk tab above.
    What can I do on volunteero?
    For Volunteers:
    • Check your profile – When you log in, go to the “Profile” section, then tap “Account”, and tap “Edit Profile” to check that your details are correct. If not, feel free to update them and tap “Submit” at the bottom of the page to save your changes.
    • Attend training – The first training sessions for volunteers are taking place the week commencing 4 November, and this will be continued. All volunteers are invited to sign up in here.
    • Claim shifts –  Browse the available opportunities and fill up your volunteer schedule.
    • Chat with managers and fellow volunteers – In the app, go to the “Chats” section and drop a simple ‘Hello!’  in our social chat to get started!
    For Managers: 
    • Create shifts and manage rotas.
    • Easily communicate with your volunteers.
    • Monitor training completion and expiry dates.
    • Track volunteer recruitment.
    GDPR
    Volunteero complies with the Museum and industry standards with regards to security and data protection. Personal data will not be shared with any third parties.
    I still have questions
    Guides will be created over the coming weeks for both volunteers and managers/supervisors. In the meantime, please contact Ricki Boden, Volunteer Coordinator, at [email protected] if you have questions.