Category: General News

  • ‘A Cracking Easter’ Holiday Programme: Staff Survey 2022

    As you may be aware, our 2022 Cracking Easter programme saw the most successful Easter at the Museum to date, welcoming over 24,000 visitors! As staff members working in direct contact with guests, our frontline staff are key to our understanding of how visitors experience our public programmes and events. They are also key to their success.

    To better gauge the public (and frontline staff) response to this programme, we are asking for your help in providing some feedback. Your valuable insight will inform how we plan programmes going forward and ensure that you have the tools and training to support you to deliver the very best visitor experience.

    Please see the following link to access the survey:

    https://tinyurl.com/3ued373h

     

  • Event Update: “Back Home” – a 1940s Event

    Event Update: “Back Home” – a 1940s Event

    You will be familiar with the Museum’s 1940’s event. We have decided to shift the focus of the event this year to better reflect the domestic Black Country experience. The event, which will be called “Back Home”, will explore civilian life and stories of life in the Black Country and the wider region during the 1940s.

    Visitors will discover stories of how the people of the Black Country came together against difficult odds, and will commemorate the huge efforts of those at home during this pivotal period of history. Stories of the home guard, reserve occupations, make do & mend and dig for victory will be the key focus for the weekend.

    We appreciate that this may be different to what you may have expected. In order to support any questions you may have or may be asked by members of the public or re-enactor groups, someone from the Programming Team will be attending briefings over the course of the next week to answer your queries. A Q&A will be published based on the questions raised in these sessions.

    As we are yet to publicise the event and may not yet have informed re-enactors and traders at the time of publishing this update, please consider this information as confidential until such time as our event details have been made public via our website and social media. If you have any comment or question about the above we appreciate your discretion in bringing it to Team Managers or to the Programming team.

    In the event that you come across comments about this event on social media, please can we ask that these are directed to our Audiences & Communications team, who can be contacted via [email protected], and not addressed directly by yourselves. A copy of our social media policy can be found for your reference in the intranet documents file here. 

    Thank you for your cooperation.

     

  • Record Breaking Easter!

    Following the end of the Easter holidays, the Museum enjoyed fantastic success and welcomed more visitors for this holiday period than ever before, with 24,626 visitors joining us to celebrate A Cracking Easter, smashing the budgeted target of 23,000. This puts us in a strong  position as we move into our busiest periods. We are excited to continue this trend with our Marvellous Machines Bank Holiday this weekend and our May half term Jubilee-themed week at the end of next month. Plans are currently being made for Summer too, with updates on our programme to follow.

    Just some of our excellent feedback from our visitors for Easter:

    Anjan, Google Review: “An amazing place that offer something for everyone, especially kids. It takes you back in time and the visit never feels rushed so that you can enjoy the variety on offer. A must visit”

    Daltonspencer, TripAdvisor Review: “This is a fantastic museum. Be prepared to spend a full day there if you want to experience as much as possible.

    It really is a living experience where you can get right into the history and appreciate what life must have been like back then. The museum caters for all ages & is easily accessible. The staff are fantastic & really make the day even better. If you like Fish and Chips then I recommend trying the ones on site. It is a treat in itself!”

    We’d just like to take this opportunity to thank everyone for their input and hard work to deliver an excellent programme and visitor experience for all of our visitors during the Easter holidays.

  • Learn Some Bostin’ BSL Phrases For Deaf Awareness Day!

    This year, we’re doing things a little differently in anticipation of Deaf Awareness Day. We need your support to help us to welcome deaf audiences on Saturday 7th May. We’ve listened to your feedback and have put together some simple BSL phrases that could be useful on the day to help you to better engage with our deaf visitors. See the video links below to learn how you can give a bostin’ BSL Black Country Welcome!

    Simple welcome phrases: https://youtu.be/uFmmxrZdRck

    Phrases for Front of House Staff: https://youtu.be/b9_TLvZ7c8w

    Phrases for Food and Drink Staff – https://youtu.be/9lA8VfjaGsY

    We have also placed a number of BSL handbooks in staff break areas – why not have a flick through and brush up on some basic phrases?

  • Elephant & Castle – Can you help?

    Elephant & Castle – Can you help?

    The Museum is calling out for donations of furnishings and objects to set dress the recreation of The Elephant & Castle. Today, we invited selected press members for a behind the scenes visit to help with our appeal.

    Look out for us on BBC Midlands Today (6.30pm, Tues 26 Apr), BBC WM (The morning drive time show) and the Express & Star in print and online.

    What are we searching for? The Collections Team are interested in collecting bar items from the 1960s, specifically: wooden tables and dark mahogany spindle back chairs, beer, wines and spirits bottles and promotional glasses. To help set dress the walls and tables, they are also looking for promotional materials such as wall plaques, mirrors, coasters and in particular, items that were marketed to women such as Babycham, Cherry B and Golden Godwin.

    Do you think you can help? For more information – see our web news pages

  • Welcome to Perkbox-Launch

    Welcome to your BCLM Perkbox – an online platform designed to create opportunities to improve the financial and non-financial wellbeing for all of us at BCLM.

    If you are Manager, there are also lots of facts sheets to help you support your teams overall wellbeing.

    Starting today, you’ve got access to our Wellness Hub which is designed to support you – both in and out of work. Including videos and information to navigate many of today’s mental and physical wellbeing challenges. This portal offers potential savings to suit all lifestyles!

    The launch is initially being phased to salaried staff in the 1st instance and hourly paid and eligible casuals shortly after.

    For all enquiries please email: [email protected]

  • Cycle to Work Scheme

    Save between 25-39%
    Can be used to purchase a new bike and/or accessories
    Also valid on e-bikes, cargo bikes and specialist adapted cycles – see full list of retailers see full list of retailers
    Check the savings using Cyclesheme’s savings calculator

    For more information email: [email protected]

     

  • Health Care Cash Plans

    Through Perbox you may be able to save:

    • Employees can claim back 100% of their healthcare costs
    • Cash plans start from just £1 a week depending on level of cover
    • Reduce the cost of absenteeism to your business
    • Look after your employees’ wellbeing
    • Easy set up and management with UK Healthcare

    For more information please visit: please visit: UK Healthcare or email: [email protected].

  • GP on-demand

    Doctor Care Anywhere (DCA) provides healthcare advice at your fingertips by connecting you to a doctor whenever needed. Reassuring advice, repeat prescriptions and more are easy to set up and organise through the DCA app.

    • 24/7 worldwide access
    • Book and speak to a doctor in a few hours
    • Unlimited 20 minute appointments with ability to choose doctor by name and gender
    • Prescriptions delivered to your door or nearest pharmacy
    • £3 per employee per month with a minimum commitment of £5k

    For further information please email: [email protected]

  • Cancer Screening

    Check4Cancer is a trusted provider of personalised cancer detection services, offering rapid access to personalised screening services for anyone anxious about a possible cancer diagnosis. Their clinically led and validated services cover the six most common cancers in the UK, which are breast, bowel, cervical, prostate, lung and skin cancer.

    • No need for a GP visit
    • Four of the six screening tests done in the comfort of your own home
    • Personalised screening programmes
    • Onward support and advice from clinical experts
    • 10% discount to Perkbox customers

    For Further information please email: [email protected]