Category: General News

During the summer we had the honour of hosting a visit from Her Royal Highness Maha Putri (Queen) Maria Amor Leonora Torres Mastura, of the Sultanate of Magindanaw.

Her Royal Highness enjoyed a tour of the Museum and was introduced to a range of our stories, from joining the 1910 women chainmakers in a strike outside the Workers’ Institute to witnessing an Edwardian school lesson. There was also an opportunity to stop and enjoy the Museum’s famous fish and chips, as well as graciously stepping behind the bar at the Elephant & Castle Pub to serve drinks to pub patrons and delegates.

We would like to extend our thanks to all colleagues who help made this visit a special and memorable one for Her Royal Highness. Particular thanks to the teams in the Elephant & Castle Pub, Hobbs’ Fish & Chip Shop and all colleagues who took part in showing Her Royal Highness our fantastic visitor experience.

Her Royal Highness has since sent on her heartfelt thanks to Andrew and all of the Museum team in the following letter:

Dear Mr Lovett, 

It is with the greatest pleasure that I extend my sincere gratitude to you and your colleagues for so graciously hosting me at the Black Country Living Museum during my recent visit to the West Midlands.
The experience proved to be both enlightening and most enjoyable, offering me a profound insight into the rich history and enduring traditions of the Black Country. I was particularly delighted to immerse myself in the atmosphere of the Museum, to learn more of the remarkable heritage it preserves, and to see how lovingly it is presented to all who visit.

I also wish to remark on the great pleasure I derived from partaking in the traditional fish and chips – a true highlight of the day – as well as the opportunity to serve behind the bar at the Elephant and Castle public house, which provided a most memorable and joyful moment of my visit.

Please extend my appreciation to all members of your team whose dedication and hospitality made the occasion so very special. I shall treasure the visit for many years to come, and I look forward to deepening the bonds of friendship and collaboration between your institution and the wider global community.

Alternatively you can view the full letter. 

During the summer we had the honour of hosting a visit from Her Royal Highness Maha Putri (Queen) Maria Amor Leonora Torres Mastura, of the Sultanate of Magindanaw.

Her Royal Highness enjoyed a tour of the Museum and was introduced to a range of our stories, from joining the 1910 women chainmakers in a strike outside the Workers’ Institute to witnessing an Edwardian school lesson. There was also an opportunity to stop and enjoy the Museum’s famous fish and chips, as well as graciously stepping behind the bar at the Elephant & Castle Pub to serve drinks to pub patrons and delegates.

We would like to extend our thanks to all colleagues who help made this visit a special and memorable one for Her Royal Highness. Particular thanks to the teams in the Elephant & Castle Pub, Hobbs’ Fish & Chip Shop and all colleagues who took part in showing Her Royal Highness our fantastic visitor experience.

Her Royal Highness has since sent on her heartfelt thanks to Andrew and all of the Museum team in the following letter:

Dear Mr Lovett, 

It is with the greatest pleasure that I extend my sincere gratitude to you and your colleagues for so graciously hosting me at the Black Country Living Museum during my recent visit to the West Midlands.
The experience proved to be both enlightening and most enjoyable, offering me a profound insight into the rich history and enduring traditions of the Black Country. I was particularly delighted to immerse myself in the atmosphere of the Museum, to learn more of the remarkable heritage it preserves, and to see how lovingly it is presented to all who visit.

I also wish to remark on the great pleasure I derived from partaking in the traditional fish and chips – a true highlight of the day – as well as the opportunity to serve behind the bar at the Elephant and Castle public house, which provided a most memorable and joyful moment of my visit.

Please extend my appreciation to all members of your team whose dedication and hospitality made the occasion so very special. I shall treasure the visit for many years to come, and I look forward to deepening the bonds of friendship and collaboration between your institution and the wider global community.

Alternatively you can view the full letter. 

During the summer we had the honour of hosting a visit from Her Royal Highness Maha Putri (Queen) Maria Amor Leonora Torres Mastura, of the Sultanate of Magindanaw.

Her Royal Highness enjoyed a tour of the Museum and was introduced to a range of our stories, from joining the 1910 women chainmakers in a strike outside the Workers’ Institute to witnessing an Edwardian school lesson. There was also an opportunity to stop and enjoy the Museum’s famous fish and chips, as well as graciously stepping behind the bar at the Elephant & Castle Pub to serve drinks to pub patrons and delegates.

We would like to extend our thanks to all colleagues who help made this visit a special and memorable one for Her Royal Highness. Particular thanks to the teams in the Elephant & Castle Pub, Hobbs’ Fish & Chip Shop and all colleagues who took part in showing Her Royal Highness our fantastic visitor experience.

Her Royal Highness has since sent on her heartfelt thanks to Andrew and all of the Museum team in the following letter:

Dear Mr Lovett, 

It is with the greatest pleasure that I extend my sincere gratitude to you and your colleagues for so graciously hosting me at the Black Country Living Museum during my recent visit to the West Midlands.
The experience proved to be both enlightening and most enjoyable, offering me a profound insight into the rich history and enduring traditions of the Black Country. I was particularly delighted to immerse myself in the atmosphere of the Museum, to learn more of the remarkable heritage it preserves, and to see how lovingly it is presented to all who visit.

I also wish to remark on the great pleasure I derived from partaking in the traditional fish and chips – a true highlight of the day – as well as the opportunity to serve behind the bar at the Elephant and Castle public house, which provided a most memorable and joyful moment of my visit.

Please extend my appreciation to all members of your team whose dedication and hospitality made the occasion so very special. I shall treasure the visit for many years to come, and I look forward to deepening the bonds of friendship and collaboration between your institution and the wider global community.

Alternatively you can view the full letter. 

During the summer we had the honour of hosting a visit from Her Royal Highness Maha Putri (Queen) Maria Amor Leonora Torres Mastura, of the Sultanate of Magindanaw.

Her Royal Highness enjoyed a tour of the Museum and was introduced to a range of our stories, from joining the 1910 women chainmakers in a strike outside the Workers’ Institute to witnessing an Edwardian school lesson. There was also an opportunity to stop and enjoy the Museum’s famous fish and chips, as well as graciously stepping behind the bar at the Elephant & Castle Pub to serve drinks to pub patrons and delegates.

We would like to extend our thanks to all colleagues who help made this visit a special and memorable one for Her Royal Highness. Particular thanks to the teams in the Elephant & Castle Pub, Hobbs’ Fish & Chip Shop and all colleagues who took part in showing Her Royal Highness our fantastic visitor experience.

Her Royal Highness has since sent on her heartfelt thanks to Andrew and all of the Museum team in the following letter:

Dear Mr Lovett, 

It is with the greatest pleasure that I extend my sincere gratitude to you and your colleagues for so graciously hosting me at the Black Country Living Museum during my recent visit to the West Midlands.
The experience proved to be both enlightening and most enjoyable, offering me a profound insight into the rich history and enduring traditions of the Black Country. I was particularly delighted to immerse myself in the atmosphere of the Museum, to learn more of the remarkable heritage it preserves, and to see how lovingly it is presented to all who visit.

I also wish to remark on the great pleasure I derived from partaking in the traditional fish and chips – a true highlight of the day – as well as the opportunity to serve behind the bar at the Elephant and Castle public house, which provided a most memorable and joyful moment of my visit.

Please extend my appreciation to all members of your team whose dedication and hospitality made the occasion so very special. I shall treasure the visit for many years to come, and I look forward to deepening the bonds of friendship and collaboration between your institution and the wider global community.

Alternatively you can view the full letter. 

During the summer we had the honour of hosting a visit from Her Royal Highness Maha Putri (Queen) Maria Amor Leonora Torres Mastura, of the Sultanate of Magindanaw.

Her Royal Highness enjoyed a tour of the Museum and was introduced to a range of our stories, from joining the 1910 women chainmakers in a strike outside the Workers’ Institute to witnessing an Edwardian school lesson. There was also an opportunity to stop and enjoy the Museum’s famous fish and chips, as well as graciously stepping behind the bar at the Elephant & Castle Pub to serve drinks to pub patrons and delegates.

We would like to extend our thanks to all colleagues who help made this visit a special and memorable one for Her Royal Highness. Particular thanks to the teams in the Elephant & Castle Pub, Hobbs’ Fish & Chip Shop and all colleagues who took part in showing Her Royal Highness our fantastic visitor experience.

Her Royal Highness has since sent on her heartfelt thanks to Andrew and all of the Museum team in the following letter:

Dear Mr Lovett, 

It is with the greatest pleasure that I extend my sincere gratitude to you and your colleagues for so graciously hosting me at the Black Country Living Museum during my recent visit to the West Midlands.
The experience proved to be both enlightening and most enjoyable, offering me a profound insight into the rich history and enduring traditions of the Black Country. I was particularly delighted to immerse myself in the atmosphere of the Museum, to learn more of the remarkable heritage it preserves, and to see how lovingly it is presented to all who visit.

I also wish to remark on the great pleasure I derived from partaking in the traditional fish and chips – a true highlight of the day – as well as the opportunity to serve behind the bar at the Elephant and Castle public house, which provided a most memorable and joyful moment of my visit.

Please extend my appreciation to all members of your team whose dedication and hospitality made the occasion so very special. I shall treasure the visit for many years to come, and I look forward to deepening the bonds of friendship and collaboration between your institution and the wider global community.

Alternatively you can view the full letter. 

All the briefings will commence at 9am, finishing at 9.30am.

• Many of you will already be scheduled by your line managers to attend one of these sessions. If you have not yet been scheduled, please contact your line manager.
• All contracted colleagues are mandated to attend these sessions. We would also strongly urge colleagues from both our volunteer and casual community to all attend.
• You only need to attend one of the briefing sessions.

Can you please sign up using the following link: All Colleague Briefings September 2025